Ratings based on 38 Verified Reviews
4.6 Room cleanliness
3.9 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Really good
Posted 16 Dec 2018 on HotelsIt was so good I really like the hotel
Comment from Hotel Management
27 Dec 2018 by Guest Service, Hotel Management
Dear Omar;
We are pleased to know that you enjoyed your stay with us and we hope we have the privilege of serving you once again.
by Hugo medina from guanajuato
needs more personel
Posted 7 Aug 2017 on Hotelsi hoped more but the litlle employees that were working they took care of me
Recommended
for Everyoneby A verified traveler from Louisiana
pleasantly surprised!
Posted 2 Nov 2016
Pros: we loved everything about our stay it was a beautiful place the staff was so kind and helpful just an attitude of excellence!
Cons: The wifi didn't work in spite of that we were still very happy and the hotel offered us to use their computers .
Location: The location is high up,on a mountain view the restaurant overlooks the city of Cortazar at night the lights of the city are so beautiful!
by Nathan from USA
Very nice getaway hotel near Cortazar, Guanajuato
Posted 28 Feb 2015 on HotelsThe hotel is more of a getaway resort. It is new and modern as of February 2015. The "hotel" features individual cabin type rooms. The location is a bit tricky to get to. It is just south of the city of Cortazar and down a long unpaved road. The rooms only have king size beds, as this is the theme for a romantic and/or relaxing type of getaway. The pool, sauna, etc are nice and new. The staff was very friendly. The internet was only in the lobby and restaurant (I didn't use the restaurant). The staff said they had plans to put internet in the rooms.
Comment from Hotel Management
16 Jul 2016 by Gina, Hotel Management
Dear guest, thank you for your comments. They help us to improve everyday.
Recommended
for Everyoneby A verified traveler from mx
The perfect place to relax
Posted 4 Feb 2015I was looking for a quick getaway. I was overwhelmed with work and personal problems, so I needed to breathe. Little did I know I was so close to the perfect place to do so. It's the ideal place if you're looking for a little escape. Beautiful view, amazing facilities, outstanding service. It's not easy to find, don't believe your GPS and certainy don't drive through a canal. Haha. But it's totally worth it. Restaurant closes at 7:30 so make sure you get something to eat before that.
Comment from Hotel Management
10 May 2016 by Eri, Hotel Management
Dear guest, thank you for your comments. We really appreciate them. We are glad that your stay was a pleasent one. We hope to see you soon.
Recommended
for Everyoneby A verified traveler from santiago chile
Good stay
Posted 17 Nov 2014Nice hotel on nice location, unfortunately no wifi in the rooms for business travellers. Also my expedia confirmation stated that breakfast was included and to the hotel expedia confirm that it was a room only reservation.
by A verified traveler from celaya
Posted 10 Sep 2018
Hotel agradable, ideal para escapar un fin de semana
Comment from Hotel Management
6 Oct 2018 by Guest Service, Hotel Management
Estimado Moises:
Agradecemos mucho su preferencia y en efecto, nuestra propiedad es ideal para una escapada de fin de semana. Esperamos poder servirle nuevamente muy pronto, será un verdadero privilegio.
Cordialmente,
Recommended
for Everyoneby A verified traveler
Falta señalamiento para llegar al hotel
Posted 9 Jul 2018No hay wifi, no funciona la señal d TV, la cena es mala, el desayuno es bueno...
by A verified traveler
Posted 2 Jul 2018 on Hotels
by A verified traveler from Celaya
Excelente Hotel cerca de Cortazar Gto
Posted 16 Apr 2018Habitaciones muy amplias y muy limpias, el trato del personal es excelente. Ideal para descanzar.
Comment from Hotel Management
29 Apr 2018 by Gerencia General, Hotel Management
Estimado Chris;
Muchas gracias por su preferencia. Nos complace saber que disfrutó su estancia con nosotros y esperamos poder tener el honor de servirle nuevamente.
Saludos cordiales.
