Ratings based on 309 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Some electricals did not work, but overall, it was a good stay, quite after 10pm . We had a great night sleep. And that is what we wanted.
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Dear Rudy, We're glad to hear that you had a peaceful night's rest and enjoyed the quiet atmosphere. However, we apologize for the issues with the maintenance and will address them promptly to ensure a more seamless experience for future stays. We appreciate your understanding and hope to welcome you back for another restful visit soon.Sincerely,Thomas PerezGeneral Manager
by A verified traveler from San Antonio
Posted 22 Nov 2024
We had a short stay here for a weekend sports tournament. The hotel was clean and quiet, the breakfast was good and I appreciated that it started early on the weekends. I love that this hotel offers two bedroom rooms, it makes a huge difference when traveling with kids. It's also a super short walk to several different restaurants, so it was nice not to have to drive to eat. Overall, it was a great experience and I wouldn't hesitate to stay here again.
Comment from Hotel Management
23 Nov 2024 by General Manager, Hotel Management
Dear Michael, We're glad to hear you enjoyed our peaceful atmosphere, tasty breakfast, and spacious accommodations, perfect for family trips. It’s great to know the proximity to dining options added to the convenience of your stay. We sincerely appreciate your dedication to staying with us again at TownePlace Suites Corpus Christi Portland.Sincerely,Thomas PerezGeneral Manager
by A verified traveler
Posted 19 Nov 2024
The front desk staff was unfriendly. Housekeeping did not clean the room. There was a giant roach in our room.
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Dear Micahshea, We were sorry to read your comments, and would like to start by offering you our apologies for any inconvenience caused to you. Our main goal is to offer an exceptional stay for our guests with comfortable accommodations and a responsive, friendly staff. After reading the details of your time with us, we regret this was not your experience. We will share your feedback with our team so these issues do not happen again. Thank you again for your candid feedback; without it, we cannot improve. We are looking forward to having you stay with us once again so we can provide you with the flawless visit you deserve.Sincerely,Thomas PerezGeneral Manager
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Dear Gracie, Thank you for your recent stay at TownePlace Suites Corpus Christi Portland and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting the city. We enjoyed having you as our guest, and we hope to see you again soon. Sincerely,Thomas PerezGeneral Manager
by A verified traveler
Posted 4 Nov 2024
Nice and quite
Comment from Hotel Management
5 Nov 2024 by General Manager, Hotel Management
Dear Lisa, We're delighted that TownePlace Suites Corpus Christi Portland provided a comfortable and peaceful retreat for you. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Thomas PerezGeneral Manager
by A verified traveler
Posted 10 Oct 2024
It was great.
Comment from Hotel Management
11 Oct 2024 by General Manager, Hotel Management
Dear Maribel, We appreciate the excellent review. Thank you for taking time to share your experience. Our entire team is invested in providing you with a memorable stay, and your positive comments motivate us to keep up the hard work. We hope TownePlace Suites Corpus Christi Portland is your first choice the next time you visit the city, and we wish you all the best with your travels.Sincerely,Thomas PerezGeneral Manager
by A verified traveler
Posted 20 Sep 2024 on Hotels
It was ok till we had issues. Shower had been cleaned but a ball of hair was left in the shower very gross. Then on Sunday morning the shower was not working had to use another room to be able to shower. It was a bad experience and very horrible. Very frustrating and inconvenience experience.,
Comment from Hotel Management
21 Sep 2024 by General Manager, Hotel Management
Dear Rebecca, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the issues you encountered, especially with the cleanliness and functionality of the shower. This is not the standard we strive for, and we understand how frustrating this must have been for you. Your comments will be addressed with our team to ensure this does not happen again. We hope you will consider returning, as we are committed to providing you with a much better experience in the future.Sincerely,Thomas PerezGeneral Manager
by A verified traveler
Posted 14 Sep 2024 on Hotels
Staff are friendly and helpful. The rooms are tight and look less nicer than in the pictures. The sofa bed had something like mold and was dirty when extended out.
Comment from Hotel Management
15 Sep 2024 by General Manager, Hotel Management
Dear Guest,Thank you for sharing your experience at our hotel. While we are pleased to hear that our team provided helpful service, we sincerely apologize for the condition of your room and the issue with the sofa bed. Cleanliness is a top priority, and your experience falls short of our usual standards. We will address this matter with our housekeeping team to ensure improvements are made. Our guests' comfort and satisfaction are our foremost concerns. We look forward to the possibility of hosting you again, giving us the chance to show you our dedication to outstanding hospitality.Sincerely,Thomas PerezGeneral Manager
by A verified traveler
Posted 21 Aug 2024
Went on a vacation with our kiddos ranging in age from 10 to 20, the 2 bdrm suite with full kitchen was excellent 👌 😀 we were in a great place near lots of dining, walmart was very close (walking distance) we could easily get to North Beach and lots of other beaches in the surrounding areas. Definitely on my list when it's time to go back
Comment from Hotel Management
22 Aug 2024 by General Manager, Hotel Management
Dear Samantha, Thank you for staying at TownePlace Suites Corpus Christi Portland and for giving us such a great review. We are glad that everything went well during your time with us and that our comfortable accommodation with a fully equipped kitchen and convenient location close to Walmart, many restaurants and beaches made your family vacation so memorable. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Sincerely,Thomas PerezGeneral Manager
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by General Manager, Hotel Management
Dear Adan,Thank you for this excellent rating. We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at TownePlace Suites Corpus Christi Portland. We'd love to host you again someday for another great visit.Sincerely,Thomas PerezGeneral Manager
