Ratings based on 803 Verified Reviews
2.9 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Excellent staff - property not well maintained
by A verified traveler from Cuero
Posted 19 Oct 2024
223 was a nice room
Comment from Hotel Management
28 Oct 2024 by Oshane RediResponse Specialist, Hotel Management
Dear Shanna, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN CORPUS CHRISTI NORTH - NEAR DOWNTOWN regarding the nice room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Oshane Red Roof ManagementRediResponse Specialist
by A verified traveler from Cuero
Posted 19 Oct 2024
Everything was good. Rooms could use a little updating but for the price it was really nice
Comment from Hotel Management
29 Oct 2024 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Shanna. The staff and I at the Red Roof Inn Corpus Christi North - Near Downtown appreciate your 4/5 score following your stay. I am happy that our price made your stay a good one. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. However, you stated that the room could use a little updating. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Gabrielle Red Roof Management RediResponse Specialist
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
14 Sep 2024 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Cuauhtemoc. The staff and I at the Red Roof Inn Corpus Christi North - Near Downtown appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Gabrielle Red Roof Management RediResponse Specialist
by A verified traveler
Posted 1 Sep 2024
Kool little spot . BBQ grills gazebo with lights right next to pool which is super big .. just rooms need updating
Comment from Hotel Management
5 Sep 2024 by Melissa RediResponse Specialist, Hotel Management
Dear Carlos,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Corpus Christi North - Near Downtown. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We strive to provide all our guests with the best customer service and all the comforts of home, so I am elated to see we achieved that with your visit. We are happy to see that the bbq grills were to your liking. However, I am sadden to see that the upkeep of the room was not up to your standards. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. It would be our pleasure to have you stay with us again at Red Roof in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
by A verified traveler from hayward
Posted 30 Aug 2024
The rooms furniture, sheets, carpet, and toiled were old, dirty and/or damaged. Terrible experience. I never had a bad experience with this franchise before, but this time I was very disappointed.
Comment from Hotel Management
2 Sep 2024 by Carla RediResponse Specialist, Hotel Management
Dear Consuelo, Thank you for taking the time to tell us about your experience at the Red Roof Inn Corpus Christi North - Near Downtown. Our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was unsatisfactory. You indicated that you were unsatisfied with the rooms furniture, the sheets, the carpet and the toilet as it was old and the other listed concerns. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.In the future should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 18 Aug 2024
For paying 85 dollars we were not expecting to receive an unflushed toilet, pubes on the toilet, german cockroaches, stained and wet sheets, and multiple cigarette burn on the comforter, and leaks all over the building.
Last time we ever get choose red roof inn.
Comment from Hotel Management
20 Aug 2024 by Carla RediResponse Specialis, Hotel Management
Dear Nestor, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Corpus Christi North - Near Downtown. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was unsatisfactory due to the insects you reported, the uncleanliness of the toilet and the other concerns you listed. We value your business and would like to assure you that this is not a reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.It is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and we wish you all the best.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 12 Aug 2024
We walked in and the floors were soaked with water. Went to the desk clerk. Showed him and requested our money back immediately. He said he would give our money back. But i see that i have been charged. I would like my money back from uou. Please advise. We never stayed there.
Comment from Hotel Management
13 Aug 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Terry. The staff and I at the RED ROOF INN CORPUS CHRISTI NORTH - NEAR DOWNTOWN were disappointed to see your 1/5 score. I am sorry your stay fell short of your expectations due to the wetness of the room and your refund. As it relates to a refund, please feel free to continue to reach out to the front desk for further information. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. We wish you all the best in your future travels. Very truly yours, SharmaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 4 Aug 2024
Property was very dirty and unsanitary. Breakfast was not included and pool was green
Comment from Hotel Management
6 Aug 2024 by Dannielle Rediresponse Specialist, Hotel Management
Dear Sara,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CORPUS CHRISTI NORTH - NEAR DOWNTOWN. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean property, pool and the lack of breakfast. We apologize for this issue. In regards to breakfast, it is not an offered amenity at our location. However, we are located within close proximity to restaurants you are able to enjoy. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
3 Aug 2024 by Jonathan RediResponse Specialist, Hotel Management
Hello Ana, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CORPUS CHRISTI NORTH - NEAR DOWNTOWN and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,JonathanRed Roof Management RediResponse Specialist
