Ratings based on 386 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.0 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Brand Experience Team, Hotel Management
Hi Eduardo,Thank you for the excellent review! Maz K.#Team6
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Brand Experience Team, Hotel Management
Hi Christopher, Thank you for your rating. We strive to ensure every guest has a positive experience, and your feedback is important to us. If there is anything we can do to improve, please feel free to let us know. Natalie #team6
by A verified traveler
Posted 6 Dec 2024
it just could be more comfortable.. beds were hard
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Brand Experience Team, Hotel Management
Hi Emelia,Thank you for positively rating your stay!Lilith#Team6
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Brand Experience Team, Hotel Management
Hi Christopher,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
by A verified traveler
Posted 25 Nov 2024
The check in process was messed up. My key didn’t work then when I got the room it had mold ! I was told that there was no additional rooms and I got another that was in terrible conditions
Comment from Hotel Management
26 Nov 2024 by Brand Experience Team, Hotel Management
Hi David,Thank you for sharing your feedback with us. We strive to provide excellent service to all our guests, and we apologize if we fell short of your expectations. We will use your comments to help us improve our guest experience. Maz K.#Team6
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Brand Experience Team, Hotel Management
Hi Joshua,We extend our sincerest apologies for any inconvenience caused.Maz K.#Team6
by A verified traveler
Posted 26 Sep 2024
The staff was very nice. The room had a bad odor. There were bugs on the floor moving around. It was the only place that was close to where we needed to be and plus it was late. We sprayed perfume to help with the smell and was stepping on the bugs to kill them. Loved the staff.
Comment from Hotel Management
27 Sep 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Nancy Y., Hotel Management
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
by A verified traveler
Posted 28 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Brand Experience Team , Hotel Management
Hi Francisco, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6
