Ratings based on 210 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
Great little spot from the bustle of main streets. Great view and very helpful staff!
by A verified traveler
Posted 20 Nov 2024
Property is nice and clean, pool just needs updating, very slippery, my daughter slipped and fell while walking from pool to the bar. Dining is limited because there's only 1 restaurant, no beach access, elevators don't have AC so hot when you go in.Not much activities in hotel... best to take tours. Very friendly staff.. hotel is far from airport and town proper and only means of transportation is by shuttle and tricycles.
Comment from Hotel Management
23 Nov 2024 by Zuri Resort, Hotel Management
Dear Cynthia,Thank you for sharing your feedback. We're glad to hear that you found the property clean and the staff friendly. We sincerely apologize for the issue with the pool area and have noted your concern for improvements. We're also working on enhancing the guest experience with more activities and exploring ways to improve the convenience of transportation options.We truly appreciate your feedback and hope to welcome you again soon, ensuring an even better experience.Best regards,
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Zuri Resort, Hotel Management
Dear Harley,Thank you for the perfect rating. We are glad that you appreciate it. Always remember that you are our dear and valued guest; it is only right that we give you the best service we can. Z you again at Zuri!
by A verified traveler
Posted 25 Oct 2024
The best hotel to stay in coron hands down. Their family room with loft beds is perfect buffet breakfast was delicious and pools around the property is nice to hang out in after a day of island hopping.
Comment from Hotel Management
26 Oct 2024 by Maj Gatungay, Zuri Resort, Hotel Management
Dear Anthony,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our family room with loft beds and found our buffet breakfast delicious. It’s great to know you had a relaxing time by the pools after your island hopping adventures.Your kind words mean a lot to us, and we can’t wait to welcome you back to Zuri on your next visit to Coron!
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Maj Gatungay, Zuri Resort, Hotel Management
Dear Dionisio,Thank you for taking the time to leave a review! We appreciate your feedback and are glad to hear you enjoyed your stay with us. If there’s anything specific you’d like to share or suggestions for improvement, please don’t hesitate to reach out. We look forward to welcoming you back to Zuri on your next visit to Coron!
by A verified traveler
Posted 16 Oct 2024
We enjoyed our stay at Zuri resort! Staff were friendly and rooms are clean. Customer service was excellent as well.
Wifi was intermittent though. We kept losing service in the room.
Comment from Hotel Management
17 Oct 2024 by Zuri Resort, Hotel Management
Dear Janet,Thank you for sharing your feedback about your recent stay at Zuri Resort! We’re thrilled to hear that you enjoyed your time with us and found our staff friendly and the rooms clean. Your kind words about our customer service mean a lot to us!We apologize for the inconvenience caused by the intermittent WiFi service. We are actively working to improve our connectivity to ensure a more reliable experience for our guests.We hope to welcome you back soon for an even better stay!Warm regards,
by A verified traveler
Posted 10 Oct 2024
Property was clean and everyone was beyond helpful and friendly! Aldrin and Dave from the pool were amazing!!! Beautiful pool very relaxing.
Comment from Hotel Management
17 Oct 2024 by Zuri Resort, Hotel Management
Dear Samantha,Thank you for your wonderful review! We're thrilled to hear that you found our property clean and our staff friendly and helpful. Aldrin and Dave will be delighted to know they made such a positive impact on your stay!We appreciate your kind words about our beautiful pool and are glad you found it relaxing. We hope to welcome you back for another fantastic experience soon!Best regards,
by A verified traveler
Posted 8 Oct 2024
Definitely enjoyed our stay! Superb amenities, staff are very friendly and accommodating, their daily breakfast is really good and provided a lot of choices. The town is very near, 20 - 30 minutes walkable or you have the option of taking the tricycle (stationed just outside the hotel) We will definitely return next year! It's a 10/10 for us, my son will definitely agree! Thank you
Comment from Hotel Management
17 Oct 2024 by Zuri Resort, Hotel Management
Dear Pamela,Thank you so much for your glowing review! We’re thrilled to hear that you enjoyed your stay and appreciated our superb amenities, friendly staff, and delicious breakfast options. It’s great to know that you found the town easily accessible, whether by walking or taking a tricycle.We can’t wait to welcome you and your son back next year for another fantastic experience. Your 10/10 rating means the world to us!
by A verified traveler
Posted 23 Sep 2024
I did not able to get there due to weather conditions. I rebooked my ticket 3 times and contacted the resort many times for them to be aware about the situation, but unfortunately they are not considering the situation. It’s just disappointing for them not to understand which is not my fault anyway. I wish they are more considerate especially if the situation like typhoon, or they should let the guest ahead for of time about the weather conditions especially i am not from here. I travelled from California to the Philippines wishing to see this resort but very unfortunate. I spent a lot of money for this and who knows that typhoon is coming this time. They should let guests know about the situation and be more understanding for like me that spend money travelling. The staff who answered the call you will get lucky of they will answer the phone, if they answer they will hang up. They are rude and i feel like i am bugging them. Too much attitude and not friendly. Im not the only one who experienced this cause i am travelling some friends from california and they also told me the same thing every time they contact the resort. I wish they are more emphatic towards tourists cause we did not use the resort anyway we never experience it and they should refund the money cause nobody’s fault, it’s the weather.
Comment from Hotel Management
17 Oct 2024 by Zuri Resort, Hotel Management
Dear Kara,I sincerely apologize for the challenges you faced while trying to reach us, especially given the unfortunate weather conditions. I understand how disappointing this situation must have been for you, especially after traveling all the way from California.We always strive to provide our guests with clear information regarding potential weather impacts and to be as accommodating as possible. I regret that our communication did not meet your expectations during this difficult time. Your feedback about our staff's responsiveness is noted, and I will address this with our team to ensure better service in the future.Please reach out to us directly regarding your situation, as we would like to explore possible options to address your concerns. Thank you for sharing your experience, and we hope to have the opportunity to welcome you in the future under better circumstances.Thank you.
by A verified traveler
Posted 2 Sep 2024
Hidden gem in Coron, Palawan. The hotel staff are helpful and friendly.
Comment from Hotel Management
17 Oct 2024 by Zuri Resort, Hotel Management
Dear Margarita,Thank you for your fantastic review! We’re thrilled to hear that you found us a hidden gem in Coron and that our staff made your stay memorable with their helpfulness and friendliness.We look forward to welcoming you back for another amazing experience!Best regards,
