Ratings based on 88 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jul 2024
Staffs are very nice. Nice view w very affordable pice. Very close for everything. Breakfast not impress they are cold and food is not delicious. The fried fish is so much bone.
Comment from Hotel Management
16 Aug 2024 by lyn, Hotel Management
Dear Ma’am/Sir.Greetings!Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. We regret that your experience fell short, We're thankful and grateful for your insights. We’ve already taken steps to improve our services. We hope you’ll give us another chance to show you the improvements we’ve made. Best regards,Vienna Hotel
by A verified traveler
Posted 3 Jun 2024
Staff were on their phones, watching instead of checking the food if need to replenish. Smelly pillow, bed & comforter. Not even sure if they changed our sheets/pillow cases. Dirty bathroom.
by A verified traveler
Not a hotel, more like 1 star hostel
Posted 5 May 2024 on HotelsVery dirty room. Clumps of hair found in the bed, aircon vents covered in mould. Ceiling covered in mould. Furnishings chipped, marked and shabby. Mosquitoes throughout. Pool had mould, breakfast looked off and was cold. Area of hotel on map is not correct, this hotel is not where the map says it is. It is up a huge hill out of town. Don’t get stung like we did on the awful hotel
Comment from Hotel Management
13 May 2024 by lyn, Hotel Management
Dear Ma’am/Sir.Greetings!Thank you so much for taking the time to review our hotel. Please accept our sincere apologies if your stay did not meet your expectations. We're still thankful for sharing with us your feedback and concerns as this can help us improved our standards and our future guests experience.Best regards,Vienna Hotel
by A verified traveler
Posted 20 Apr 2024
To get there you have to walk up the steep heal, can be challenging for some people.
We liked super friendly and helpful staff, we liked our room and the pool.
Once we had late breakfast and we had not many options to choose from.
Comment from Hotel Management
1 May 2024 by lyn, Hotel Management
Dear Ma’am/Sir.Greetings!Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. We regret that your experience fell short, We're thankful and grateful for your insights. We’ve already taken steps to improve our services. We hope you’ll give us another chance to show you the improvements we’ve made. Best regards,Vienna Hotel
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
1 May 2024 by lyn, Hotel Management
Dear Ma’am/Sir.Greetings!Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. We regret that your experience fell short, We're thankful and grateful for your insights. We’ve already taken steps to improve our services. We hope you’ll give us another chance to show you the improvements we’ve made. Best regards,Vienna Hotel
by A verified traveler from Seattle
Posted 26 Feb 2024
Nothing outstanding here, just passable.
No elevator and steep steps
Food was bad and overpriced.
Ten minutes walk to downtown.
AC and warm showers and internet were all good.
Comment from Hotel Management
26 Feb 2024 by -Jenny, Hotel Management
Dear William, Greetings!Thank you so much for taking the time to review our hotel. Please accept our sincere apologies if your stay did not meet your expectations. We're still thankful for sharing with us your feedback and concerns as this can help us improved our standards and our future guests experience.Best regards,Vienna Hotel
by A verified traveler
Posted 24 Feb 2024
Spacious clean room and comfortable beds except the extrabed. Staffs are very helpful and polite. Buffet is great, they have good breakfast, a combination of filipino and foreign food. I love the tocino, chicken adobo, bangus steaks and danggit w/ friedrice. Good location, a lil bit away from crowded town. Some trycicle refuses bec location is going up a lil the hill. Enjoyed swimming while listening with live acoustic.
Comment from Hotel Management
25 Feb 2024 by Jhie, Hotel Management
Dear Ma'am JacquelineGreetings!We are so grateful and thankful for your wonderful feedback. We’re delighted that you found our services to your liking. Your kind words mean a lot us. If you have any suggestions or additional feedback, feel free to reach out and ensure your next visit is even better.Best regards,Vienna Hotel
by A verified traveler
Posted 15 Feb 2024 on Hotels
Overall the Hotel was great! The front desk service and the staff are awesome! They fix the AC problem the next day. All the staff are very helpful. Nice pool and a great area to hangout in have drinks.
The hotel is a good location.
I would definitely stay here again.
I highly recommended.
Comment from Hotel Management
15 Feb 2024 by JENNY, Hotel Management
Dear Malia G, Greetings!We are so grateful and thankful for your wonderful feedback. We’re delighted that you found our services to your liking. Your kind words mean a lot us. If you have any suggestions or additional feedback, feel free to reach out and ensure your next visit is even better.Best regards,Vienna Hotel
by A verified traveler
Posted 15 Feb 2024 on Hotels
This is a great hotel
For your stay in Coron! Has a mix of tranquility and still close to the town center (5 mins walk)
They have their own restaurant and the pool
Is amazing
Lastly the breakfast is awesome and they change dishes everyday
Comment from Hotel Management
15 Feb 2024 by -Jenny, Hotel Management
Dear Ariel, Greetings!We are so grateful and thankful for your wonderful feedback. We’re delighted that you found our services to your liking. Your kind words mean a lot us. If you have any suggestions or additional feedback, feel free to reach out and ensure your next visit is even better.Best regards,Vienna Hotel
by A verified traveler
Posted 10 Feb 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by lyn, Hotel Management
Dear Mr. Jorge.Greetings!Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. We regret that your experience fell short, We're thankful and grateful for your insights. We’ve already taken steps to improve our services. We hope you’ll give us another chance to show you the improvements we’ve made. Best regards,Vienna Hotel
