Ratings based on 31 Verified Reviews
3.8 Room cleanliness
4.5 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Mar 2023 on Hotels
by A verified traveler
Posted 27 Jan 2023 on Hotels
I didnt know what to expect when I booked it. Arrival was by bus from the airport to the harbour and boat to the island. The harbour is not easy to maneuvere, and not advisable for anyone with mobility issues.
There are 16 cottages and they are small but lovely, mine [number 1] was right on the beach.
The staff and boatmen are lovely and nothing is a problem to them, including arranging excursions for you.
Food is good and pool area great.
Thank you for a wonderful peaceful week.
Comment from Hotel Management
19 Feb 2023 by Balinsasayaw, Hotel Management
Thank you for choosing to stay with us. Your feedback is vital for our improvement. We will continue to improve to serve you better in your next visit.
by A verified traveler
Posted 31 Dec 2022
Isolated on its, own island so no sellers to bug you. Beatiful gardens, preset menus but great food. Great boat service to town and pick ups.
Will stay there again!
by A verified traveler
Posted 29 Dec 2022
The staff are very friendly but Cherry tried to charges us transport transfers from the airport and back. Iam not sure why ahes bot aware of the charges that included in my bookings. The island tour charges is a bit stiff and its not properly prepared the food is disappointing for the they charges us. The place needs a bit of facelift but the location is awesome.
by A verified traveler
Posted 7 Jul 2022 on Hotels
by A verified traveler from TOLUCA LAKE
Posted 25 May 2022
the property has some sense of exclusivity; breakfast was great; our 1st day was spent in the property almost the whole day, there's not much activity to do except swimming in the pool so if you want to just chill and relax, it's a good place to be at
by A verified traveler
Posted 11 Mar 2019
The property is very quiet away from the town proper, view is very nice and relaxing, Beach front resort and staff are very accomodating
Comment from Hotel Management
20 Mar 2019 by Reservation, Hotel Management
Thank you for booking with us.
Looking forward for another transaction with you.
Were happy to hear that we met your expectation.
Once again, thank you
by A verified traveler
Posted 4 Dec 2018 on Hotels
Fantastic resort in terms of location, service, food and amenities. An area that needs improvement is bathroom/plumbing. It's quite old and gets dirty very easily. Just not on par with the standard most hotels/resorts would offer in the area for a similar price range. Another is the punctuality of the room cleaning during the day. At times this was forgotten. It only got done after a few requests at the front desk. Otherwise, the stay has been great.
by A verified traveler
Posted 11 Sep 2018 on Hotels
There was no free wifi at the lobby, contrary to Hotels.com claimed. But it was still great.
by A verified traveler from Israel
Posted 12 Aug 2018 on Hotels