Ratings based on 32 Verified Reviews

4.5 out of 5
80% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Birthday trip

Posted 5 Sep 2020 on Hotels
Our two day trip was amazing ,lovely home and gardens to relax in . Breakfast was very good . Friendly owner.
Comment from Hotel Management
9 Sep 2020 by Robert, Hotel Management
Thanks so much Pauline. I'm glad you enjoyed your stay. Hopefully I'll be able to welcome you back to Chesley's Inn again.
3 out of 5
by A verified traveler

Could it be Covid?

Posted 14 Aug 2020 on Hotels
There was very little enthusiasm or welcome when we arrived after 7 hours on the road. The stand alone air conditioning made it impossible to sleep. The space itself is ideal and as we had been there before, we were happy to return, however... Maybe Covid is hard on the owner and made him a bit grumpy.
Comment from Hotel Management
17 Aug 2020 by Robert, Hotel Management
I’m sorry the you didn’t receive as effusive a greeting as you felt warranted. There was a heat warning that day – it was 34C with a humidex reading in the mid 40s. I had been working in the gardens all afternoon so may have been a little tired. I have also found that in the current climate guests want to spend as little time as possible socializing with people outside of their bubble and prefer to be taken straight to their rooms which you were. The next time I saw you was when you came down outraged at the fact there was no central air-conditioning. I must say you are the first people in six years of operation who thought there would be central air conditioning in a 206 year-old heritage-designated Inn. What’s even odder is the fact that you were return guests and don’t seem to have noticed the radiators in every room. It’s a useful reminder that you should check the amenities on a property before making a reservation. There are portable AC units in all the bedrooms. In the main Inn there are window units. In the apartment unit you booked, the windows are too narrow to accept window units so there are stand alone units. The apartment has been heavily booked all summer and you are the first guests to complain about the noise of the units. I have the same unit in my room and sleep soundly. Once again, if central air is a requirement of your travel comfort, please check the amenities before booking. You pose the question of whether or not it might be Covid. Well, like many others in the hospitality industry, I’m sure it has affected me. Having all revenue stopped for four months does raise anxiety levels. Reopening for the summer with a 70% reduction in guests also tends to be unsettling. Facing up to the fact, that at age 70, you may not only lose your business but also your home does have a dampening effect on your mood. You may call it “grumpy.” I think stress would be a more appropriate characterization.
5 out of 5
by A verified traveler from Toronto

Posted 23 Jan 2020
The host went beyond the call of duty to accommodate a dietary requirement.
Comment from Hotel Management
23 Jan 2020 by Robert, Hotel Management
Thanks so much I'm glad you enjoyed your stay. Hope to welcome you back again!
5 out of 5
by A verified traveler

Posted 19 Oct 2019
Comment from Hotel Management
21 Oct 2019 by Robert, Hotel Management
Thanks. I'm glad you enjoyed your stay.
3 out of 5
by A verified traveler

Charming and mostly comfortable but . . .

Posted 13 Sep 2019 on Hotels
Comfortable beds, good bathroom and charming in it's historical character, except for the living room furnishings, but coffee creamer was not provided and TV only played old VHS tapes and DVDs which were very limited. No local cable TV provided.
Comment from Hotel Management
13 Sep 2019 by Robert, Hotel Management
Thanks Paul. In the future it might be useful to look at the amenities before you book accommodations. In the six years it's been open the Inn has never had cable tv. It is not a secret and is noted on the Inn's website and OTA listings. If watching television is an important part of your travel plans. I would suggest booking at a motel or hotel that offers a hundred channels.
4 out of 5
by A verified traveler

Posted 11 Sep 2019 on Hotels
Comment from Hotel Management
11 Sep 2019 by Robert, Hotel Management
Thanks Jill. I'm glad you enjoyed your visit.
3 out of 5
by A verified traveler

Posted 10 Sep 2019
No self service hot or cold drinks available during the day.
Comment from Hotel Management
10 Sep 2019 by Robert, Hotel Management
I'm sorry you didn't enjoy your stay at the Inn. All of the coffee here is ground fresh and made in a French press. Guests who would like it at other times have only to ask. There are also a number of fine coffee shops within a block for those who wish to visit them. Sorry but we are not a "self-service" kind of establishment.....
4 out of 5
by A verified traveler

Posted 1 Sep 2019 on Hotels
Comment from Hotel Management
4 Sep 2019 by Robert, Hotel Management
Thanks Luciano. I'm glad you enjoyed your visit. Hope to see you again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2019 on Hotels
4 out of 5
by A verified traveler

Posted 15 Aug 2019
Beautiful property...we were told it is the oldest original inn in Ontario, and I'm sure that's true. If you enjoy old architecture, you have to stay here. Breakfast was top notch, as if the proprietor, Robert, was a top notch chef in a past life.
Comment from Hotel Management
18 Aug 2019 by Robert, Hotel Management
Thanks for the kind word. I' glad you enjoy ed your stay.