Ratings based on 347 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jul 2024 on Wotif
Comment from Hotel Management
19 Jul 2024 by Peter, Hotel Management
thank you
by A verified traveler
Posted 18 Jul 2024 on Lastminute
Dated 1970’s fitout. TV power cables draped across wall-fixed radiator to avoid installation of additional GPO. Leaking shower tray.
Otherwise, very comfortable bed.
Comment from Hotel Management
18 Jul 2024 by Peter, Hotel Management
thank you
by A verified traveler
Posted 17 Jun 2024 on Wotif
Very clean and management were friendly
Comment from Hotel Management
17 Jun 2024 by Peter, Hotel Management
Hi Robert, thank you for the great review and your kind words.Much appreciated.Hope to see you again one dayWarm RegardsPeter
by A verified traveler
Posted 10 Jun 2024 on Wotif
Excellent
Comment from Hotel Management
11 Jun 2024 by Peter, Hotel Management
Hi Helen, Thank you for your excellent review.We are pleased to hear that you enjoyed your stay with us.Hope to see you again one day.Warm RegardsPeter
by A verified traveler
Posted 9 Mar 2024 on Wotif
by A verified traveler
Posted 18 Feb 2024
Good location
Comment from Hotel Management
19 Feb 2024 by Jeannie, Hotel Management
Thank you for your excellent review. Hope we see you again.
by A verified traveler
Posted 18 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Jeannie, Hotel Management
Thank you for your excellent review. Hope we see you again.
by A verified traveler
Posted 17 Feb 2024 on Lastminute
Fairly central to Nelson Bay. Staff very helpful
Comment from Hotel Management
19 Feb 2024 by Jeannie, Hotel Management
Thank you for your excellent review. Hope we see you again.
by A verified traveler
Posted 14 Feb 2024 on Wotif
Very comfortable and service by the staff. Decor is starting to age.
Comment from Hotel Management
16 Feb 2024 by Jeannie, Hotel Management
Hi Jeremy, thanks for your feedback. We are in the process of updating. Hope to see you again.
by A verified traveler
Posted 21 Jan 2024 on Wotif
Expensive very ordinary rooms need updating. Air-conditioning was not working properly. Staff were helpful
Comment from Hotel Management
16 Feb 2024 by Jeannie, Hotel Management
Hi Elly thanks for your feedback. Updating the rooms is in the process.
