Ratings based on 987 Verified Reviews

4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 14 Dec 2024
Water pressure in the shower was terrible, barely able to rinse shampoo off. Breakfast was was pretty poor and I found the bed uncomfortable, although that's subjective. Friendly staff, but probably wouldn't stay again.
Comment from Hotel Management
16 Dec 2024 by Rhona, Hotel Management
Thank you for taking the time to review your recent stay with us.We are sorry you were unhappy – we will work hard to fix the issue you experienced. Thanks for letting us know.RegardsRhona HeggtveitReservations Manager
4 out of 5
by A verified traveler

Posted 27 Nov 2024
Lovely stay but was woken by a delivery guy and van before 6am, windows must be very thin.
Comment from Hotel Management
28 Nov 2024 by Rhona, Hotel Management
Thank you for taking the time to review your recent stay with us.Your comments have been noted and forwarded to the department head to help improve our quality of service.Hopefully this has not deterred you from returning to the hotel in the not too distant futureRegardsRhona Heggtveit
4 out of 5
by A verified traveler

Posted 24 Nov 2024
Excellent hotel in cork city. Attentive service very pleasant comfortable clean hotel.
Comment from Hotel Management
25 Nov 2024 by Rhona, Hotel Management
It is a pleasure to read such a lovely review and thank you for taking the time to do so. We are thrilled you enjoyed your stay here with us and hope to welcome you back in the future.RegardsRhona HeggtveitReservations Manager
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Nice place walking distance to downtown
Comment from Hotel Management
25 Nov 2024 by Rhona, Hotel Management
It is a pleasure to read such a lovely review and thank you for taking the time to do so. We are thrilled you enjoyed your stay here with us and hope to welcome you back in the future.RegardsRhona HeggtveitReservations Manager
4 out of 5
by A verified traveler

Posted 23 Nov 2024
Great property, just didn’t expect the hill. Wifi strength was in and out from the second floor. Staff were lovely and very friendly, and the breakfast was great!
Comment from Hotel Management
25 Nov 2024 by Rhona, Hotel Management
We are delighted here at The Address hotel to read your lovely review regarding your stay here at The Address. We have a very dedicated and friendly team here who were delighted to hear of your comments when relayed back to them. We look forward to seeing again in the near future.RegardsRhona HeggtveitReservations Manager
5 out of 5
by A verified traveler

Posted 16 Nov 2024
👍
Comment from Hotel Management
18 Nov 2024 by Rhona, Hotel Management
Thank you for taking the time to positively review your recent stay with us.We hope to welcome you back in the not too distant futureRegardsRhona HeggtveitReservations Manager
5 out of 5
by A verified traveler from Belvedere

Posted 7 Nov 2024
A very good hotel Very nice rooms and friendly staff
Comment from Hotel Management
11 Nov 2024 by Rhona, Hotel Management
We are delighted here at The Address hotel to read your lovely review regarding your stay here at The Address. We have a very dedicated and friendly team here who were delighted to hear of your comments when relayed back to them. We look forward to seeing again in the near future.RegardsRhona HeggtveitReservations Manager
5 out of 5
by A verified traveler

Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Rhona, Hotel Management
Thank you for taking the time to positively review your recent stay with us.We hope to welcome you back in the not too distant futureRegardsRhona HeggtveitReservations Manager
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Rhona, Hotel Management
Thank you for taking the time to positively review your recent stay with us.We hope to welcome you back in the not too distant futureRegardsRhona HeggtveitReservations Manager
3 out of 5
by A verified traveler

Posted 20 Oct 2024
Didn’t like my room being cold all day! It was already cold outside than come inside for same weather
Comment from Hotel Management
21 Oct 2024 by Rhona, Hotel Management
Thank you for taking the time to review your recent stay with us.We are sorry you were unhappy – we will work hard to fix the issue you experienced. Thanks for letting us know.RegardsRhona HeggtveitReservations Manager