Ratings based on 967 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Millis
Posted 29 Dec 2024
close from downtown
Comment from Hotel Management
31 Dec 2024 by Mantas, Hotel Management
Dear Paul,Thank you for your high score review of our hotel. We are happy to read that you enjoyed your stay and hoping to see you back very soon.SincerelyMantas KriauciunasFront office manage
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Mantas, Hotel Management
Dear Tyler,Thank you very much for such a high score for Maldron Shandon. We are delighted to see that you enjoyed your stay and we hoping to welcome you back in not too distant future.Mantas KriauciunasFront office manager
by A verified traveler from Singapore
Posted 26 Nov 2024
Hotel is undergoing renovations at the lobby. Staff were amazing. Room was big and clean. We had a good night sleep.
Comment from Hotel Management
28 Nov 2024 by Mantas, Hotel Management
Dear Nor,Thank you so much for such lovely review of our hotel. We are delighted to read that you enjoyed your stay with us and had a good nigh sleep. We really hoping to see you back very soon.Kind RegardsMantas KriauciunasFront office manager
by A verified traveler
Posted 24 Nov 2024
Staff & service were excellent and very friendly
Comment from Hotel Management
28 Nov 2024 by Mantas, Hotel Management
Dear Justina,Thank you for high score and your review. We very happy to read that your enjoyed your stay and our staff hospitality. We looking forward welcoming you back soon.Kind RegardsMantas KriauciunasFront office manager
by A verified traveler from Saint Cloud
Posted 24 Nov 2024
Hotel staff were super helpful and nice. The area surrounding it seems not safe. Many options of dining but please make reservations. Everywhere we tried couldn’t take us in to eat without reservations.
Comment from Hotel Management
28 Nov 2024 by Mantas, Hotel Management
Dear Luann,Thank you for your review. We very glad to hear that you enjoyed your stay with us and our staff welcome. i can assure you our area is very historic and surely safe. We looking forward welcoming you back soon.Kind RegardsMantas KriauciunasFront office manager
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Mantas, Hotel Management
Dear Christina,Thank you for the great score for our hotel. We are glad to see that you enjoyed your stay and hoping to see you again very soon.Sincerely,Mantas KriauciunasFront office manager
by A verified traveler
Posted 3 Nov 2024
Enjoyed our stay here. It was a beautiful place
Comment from Hotel Management
5 Nov 2024 by Mantas, Hotel Management
Dear Rose,Thanks for the nice review of our hotel. We are so glad that you enjoyed your stay in Maldron Shandon and found us beautiful. We really hope to see you again very soon.Sincerely,Mantas KriauciunasFront office manager
by A verified traveler
Posted 1 Nov 2024
We enjoyed our stay. The parking is VERY limited and extremely tight.
Comment from Hotel Management
5 Nov 2024 by Mantas, Hotel Management
Dear Janine,Thank you for your time to review Maldron hotel Shandon. We are delighted to read that you enjoyed your stay with us and we hoping to see you again very soon.Sincerely,Mantas KriauciunasFront office manager
by A verified traveler
Posted 28 Oct 2024
Cleanliness was the largest concern for us. The property is under renovation, which is fine but not what contributed to the facility. The shower curtain was covered in mold, the toilet was dirty, there were finger prints everywhere. These result from poor cleaning practices not construction. Location was ok although there are others much closer to the center. Parking was horrible. There is a tiny parking lot in front of the hotel that everyone battles to get in and out of just to unload and then you have to park several streets over. Breakfast was ok. The staff were pleasant and welcoming, but I would not recommend the property itself.
Comment from Hotel Management
30 Oct 2024 by Mantas, Hotel Management
Dear Jennifer,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Mantas KriauciunasFront office manager
by A verified traveler
Posted 23 Oct 2024
Loved
Comment from Hotel Management
25 Oct 2024 by Mantas, Hotel Management
Dear Carole Ann,Thank you very much for such great review of our hotel. We are glad to read that you loved your stay and we hope to see you again very soon.Sincerely,Mantas KriauciunasFront office manager
