Ratings based on 982 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Kellieanne Field - Reservations Agent, Hotel Management
Hi Sarah-Jane. Thank you for taking the time to provide us with such a kind rate and feedback- we really do appreciate it. We are glad to see that you had an enjoyable stay with us and we hope to welcome you back again in the near future. Best regards, Kellieanne Field
by A verified traveler
Posted 9 Dec 2024
The only challenge is the Loading/Offloading Area when arriving and departing
It is often full and you will hold up traffic if you choose to stop.
Otherwise a pleasant accommodation and close to the city centre
Comment from Hotel Management
11 Dec 2024 by Kellieanne Field - Reservations Agent, Hotel Management
Hi Dave. Thank you for taking the time to provide us with such a kind rate and feedback- we really do appreciate it. As we are a very central hotel there may be some peak times with busy traffic and being the festive season at the moment. We are glad to see that you had an enjoyable stay with us and we hope to welcome you back again in the near future. Best regards, Kellieanne Field
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Kellieanne Field - Reservations Agent, Hotel Management
Hi Thomas.Thank you for your kind rate - we really do appreciate this.We are glad to see that you had a 5 out of 5 stay with us and we do hope to welcome you back again in the near future.Best regards,Kellieanne Field
by A verified traveler
Posted 1 Dec 2024
Property was newly refurbished. Breakfast and dinner were both very good.
Hotel was conveniently close to the city centre and 15 mins approx from the airport.
Comment from Hotel Management
11 Dec 2024 by Kellieanne Field - Reservations Agent, Hotel Management
Hi Marcia. Thank you for taking the time to provide us with such a kind rate and feedback- we really do appreciate it. We are glad to see that you had an enjoyable stay with us and we hope to welcome you back again in the near future. Best regards, Kellieanne Field
by A verified traveler
Posted 26 Nov 2024
It was a very nice place. Construction happening to the dront of the building. It was noisy throughout the night. We were woken a few time because of the noise from outside
by A verified traveler
Posted 17 Nov 2024
Excellent stay, beautiful hotel
Comment from Hotel Management
26 Nov 2024 by Kellieanne Field - Reservations Agent, Hotel Management
Hi Rebecca. Thank you for taking the time to provide us with such a kind rate and feedback- we really do appreciate it. We are glad to see that you had an enjoyable stay with us and we hope to welcome you back again in the near future. Best regard, Kellieanne Field
by A verified traveler
Posted 16 Nov 2024
Excellent all round
Comment from Hotel Management
26 Nov 2024 by Kellieanne Field - Reservations Agent, Hotel Management
Hi Padraig. Thank you for taking the time to provide us with such a kind rate and feedback - we really do appreciate it. We are glad to see that you had an enjoyable stay with us and we hope to welcome you back again in the near future. Best regard, Kellieanne Field
by A verified traveler
Posted 14 Nov 2024
Our room was very homely, could do with a little refresh - half the plugs in the room didn’t work
No access to the spa unless you pay extra which I didn’t think was very clear
Lovely Christmas decorations - would recommend
Comment from Hotel Management
26 Nov 2024 by Kellieanne Field - Reservations Agent, Hotel Management
Hi Cassandra. Thank you for taking the time to provide us with such a kind rate and sharing your feedback - we really do appreciate it. We are glad to see that you had an enjoyable stay with us and we hope to welcome you back again in the near future. Best regard, Kellieanne Field
by A verified traveler
Posted 12 Nov 2024
V. Central place to stay. Attentive friendly staff. Comfortable bed. Good breakfast.
Comment from Hotel Management
26 Nov 2024 by Kellieanne Field - Reservations Agent, Hotel Management
Hi Cecilia. Thank you for taking the time to provide us with such a kind rate and feedback - we really do appreciate it. We are glad to see that you had an enjoyable stay with us and we hope to welcome you back again in the near future. Best regard, Kellieanne Field
by A verified traveler
Posted 11 Nov 2024
The exterior window to the room was not operable. Room smelled musty and cold not ventilate.