Ratings based on 76 Verified Reviews
4.9 Room cleanliness
4.6 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Weird check in process. Over the property is awesome. Great location
by A verified traveler from Cabo Roko
Posted 14 Nov 2024
We arrived at 8:00 pm but quickly faced a series of frustrations. Unable to find the entrance, I called the number on my reservation only to learn that check-in was at a different location. I could walk 10 minutes or drive closer. I drove, then waited another 30 minutes due to a system outage before returning to the original site.
On-site parking was advertised, but I was told to use a nearby public lot. While unloading, a man approached, demanding money to “watch” my car. When I refused, he became aggressive, a stressful experience for my wife and our 7-month-old. We managed to walk away and approached the building, only to find the code provided didn’t work. Multiple attempts and calls were useless; a fellow guest who overheard me finally opened the gate, explaining he had also waited over an hour. We both called the hotel again, and after another ten minutes, staff arrived to grant access. We finally entered our room 1.5 hours after arrival.
The room itself was recently renovated, spacious, and elegantly simple. However, it had an overpowering smell of fried chicken, which, though unpleasant, we ignored due to exhaustion.
Positives included the professional and apologetic staff member who helped us. However, management needs to address significant issues, especially the access code system. I’d recommend switching to a reliable key card system. Despite the room’s aesthetic appeal and the staff’s helpfulness, I can’t recommend this location due to the operational setbacks
by A verified traveler
Posted 26 Sep 2024
Apartments are great. Really big, clean, and very reasonably priced. I paid for parking but the entrance to the car park is so tight to turn into I tried once and nearly took every corner off the hire car so gave up. There was LOADS of on street parking outside the apartments directly, so all was fine. Location is perfect, it’s on the other side of the river from the old town, which makes for perfect views and pictures whenever you leave (5 min walk to old town). The only downside for me was having to go to a different hotel to check in first - I understand why they can’t have staff on site but would recommend they try some kind of online check in process so that you can just head straight to your apartment
by A verified traveler from Oakland, CA
Posted 29 Jul 2024
This is a very nice property. It looks like it has been recently built and looks very modern. You can see the old city from the window and we just loved how clean and nice it was.
by A verified traveler
Posted 30 May 2024 on Hotels
Wonderful location, well appointed. Showers were cold?? But we didn’t have time for maintenance to fix
Also aircon only blew air, was not temperature controlled
So in 36c those 2 points were disappointing for what we paid
by A verified traveler
Posted 8 May 2024 on Hotels
by A verified traveler
Posted 30 Mar 2024 on Orbitz
It was nice that the parking is onsite, yet it is hard to locate the property because the phone map takes you a street near the area. The property still feels new, modern and spotless. Very convenient when visiting the old town landmarks i.e, Mezquita. Bed is comfortable and the apartment has a nice kitchen. I only stayed for 1 night but I would definitely stay again given the price compared to the other hotels in old town. Our stay was worth it.
I have to mention that the check-in is at Eurostar hotel in old town, which is approx. 7mins. walk from the property.
by A verified traveler
Posted 3 Feb 2024
Great location and beautiful unit.
by A verified traveler
Great place but incomplete
Posted 28 Dec 2023 on HotelsThere was a coffee maker but no coffee, no tea, no dish washer detergent nor paper towels, there was a ceiling leak in front of the bathroom making a big puddle. There were no extra blankets.
by A verified traveler from Toronto
Posted 26 Oct 2023
It's spacious, clean, safe and just a short distance walk (cross the Roman bridge) to get to old town. Already on my list of places to recommend to friends and family.
