Ratings based on 22 Verified Reviews

4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 5 Jan 2025
Nice pool area, very good breakfast and the staff is friendly
2 out of 5
by A verified traveler from Chicago

Posted 28 Dec 2024
Room view is great, but very poor for the price, beds are not comfortable, the room was an a poor conditions, not taking care. Try to communicate with the front desk was difficult. Better places to check in Carlos Paz.
5 out of 5
by A verified traveler from Palm City

This traveler left a rating score only Posted 23 Dec 2024
5 out of 5
by A verified traveler from Palm City

Posted 9 Dec 2024
Most amazing staff
1 out of 5
by A verified traveler

Posted 9 Apr 2023
The property was very noisy with people shouting and yelling and running around the corridors. The breakfast was very limited and the evening meal choices were very poor. The meal we did order was sent back
Comment from Hotel Management
10 Apr 2023 by Gerente Comercial , Hotel Management
Hello Fiona, we are very sorry to read this review. High season, we receive many families, most of them with children, that's because maybe the propertie was noisy for you. I'm very sorry that we couldn't speak during your stay, so maybe we could have the opportunity to talk and see how to compensate if it were something that was not according to what was expected.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2019 on Wotif
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Muy buen lugar para quedarse. Lo recomiendo
5 out of 5
by A verified traveler

Posted 6 Oct 2024
Very Nice Hotel , if you want to be relax w good service this’s the place ! Breakfast its ok , Night Mexican Dinner very good ! Yacuzzi in the Room was perfect , very confortable Room ! Thanks !
5 out of 5
by A verified traveler from Tlajomulco de Zuñiga

Posted 3 May 2024
Excelente
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Feb 2024