Ratings based on 986 Verified Reviews

4.3 out of 5
80% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Dec 2024
Easy to get to but the signs on the street do indicate restricted access. We ignored
5 out of 5
by A verified traveler

Posted 4 Dec 2024
Excellent location but difficult to get to because of the extra layer of security to access hotel if self driving. It is a great location to get out and see all of the sightseeing locations. Do NOT get a room facing the Mezquita because of the loud noises such as cars and drunk people on the road in front of the hotel. The staff is excellent and very kind.
1 out of 5
by A verified traveler

Posted 2 Dec 2024
No kettle at room. No water.
3 out of 5
by A verified traveler

Posted 23 Nov 2024
Great location opposite the Mezquite. Easy to drive to and to park (they don't take reservations for parking). Nice rooms. It was slightly nosiy both nights - with an arguement taking place next door. There was some confusion about the rooms - I'd booked one single and a double and was given two triples......might explain the price. When we checked in, no one questioned why we had a total of 6 beds for three people. For this reason, although I have stayed here twice before, I won't stay again. There is no need to book or pay for breakfast here, there are plenty of cafes on the square.
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Right next door to the Cathedral. Plenty of restaurants around. Staff pleasant and helpful. Room clean, beds comfortable. Difficult to drive to. Had to go through a barrier to get to hotel. Parking right next to hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2024
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Great location. Friendly staff. Room are small, but very comfortable beds.
5 out of 5
by A verified traveler

Posted 15 Nov 2024
Great place, safe and clean
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Nov 2024
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Location in the middle of old town was excellent. Safe underground parking (at €18) was important to us. Car park a little hard to negotiate in large car, but ideal location. Mosque /cathegral was 1 min walk away and lots of restaurants nearby. Bed was a bit squeaky on the springs, but comfortable.