Ratings based on 67 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2024
Hotel is in need of a major revamp - some quite ornate fittings and marble flooring but still reminds me of a 70’s era. Staff were good - it’s a long drive up the side of the mountain to get to hotel and as long as you are not intimidated by the crazy drivers and very narrow roads, then stay. View is spectacular especially at night .
Comment from Hotel Management
13 Oct 2024 by Luca , Hotel Management
. Thanks for your message
by A verified traveler
Posted 29 Aug 2024
Excellent
Comment from Hotel Management
16 Sep 2024 by Luca, Hotel Management
Grazie mille
by A verified traveler
Posted 18 Aug 2024 on Hotels
Very clean and well maintained with nicely renovated rooms. Easy to find but you definitely need a car.
Comment from Hotel Management
19 Aug 2024 by anna, Hotel Management
Thank you very much, we are happy that your stay was pleasant. We hope to be able to host you again in our facility. The staff and management thank you and cordially greet you.
by A verified traveler
Posted 4 Aug 2024
Lovely hotel and staff, beautiful surroundings but without a car the teansport system is very limited.
Comment from Hotel Management
4 Aug 2024 by anna, Hotel Management
Thank you very much. We are glad that you had a good time. The staff and management thank you
by A verified traveler
Posted 18 Jul 2024
This place may have had better days. Here, one does not feel particularly welcomed. Aloofness and indifference may be the normal way Italians treat guests; still it is difficult to get used to it. It is so easy to smile and be friendly. The hotel Restaurant area has a nice view. However, the Restaurant seems to be open only on weekends. Instead of serving breakfast there, it is served in a small room by the reception near the noisy street.
Comment from Hotel Management
26 Jul 2024 by LUCA, Hotel Management
We are very sorry if we have missed something, but Neapolitans are known throughout the world for their cheerfulness and friendliness, we are sorry if you had a different impression. We will try to improve and we thank you very much for being our guest. The staff and management thank you and cordially greet you.
by A verified traveler
Posted 13 Jun 2024
Excellent 10
Comment from Hotel Management
14 Jun 2024 by LUCA, Hotel Management
We thank you very much for being our guests, we are pleased to have made your stay pleasant. We hope to be able to host you again in our structure, we wish you a good continuation of your holiday. The staff and management thank you and cordially greet you
by A verified traveler
Posted 8 Jun 2024
The View was probably the best feature of our stay. We spent most of our evening on the spacious balcony. -- Staff was accommodating (they even went out of their way to drive down to the town center to pick up cigarettes for my partner, as we didn't rent a car and felt stuck at the location with little to entertain ourselves with). You require a vehicle to get to this location or simply catch the #1050 bus up the hill as we did. We arrived around 2:30pm. We ordered some drinks to bring back to our room. And at about 9pm, we went downstairs to see about ordering food at the restaurant portion of the Hotel, and it was closed. All the lights were off. We were a little confused why kitchen hours were not communicated to us. Being on the hill, there is little option for restaurants. There was however a helpful individual at the front who suggested we walk a short distance up the hill for some food. And we did. I believe it was another hotel & restaurante combination. The service was superb and the food was just as exquisite. This dinner experience helped us forget any frustration we had from before. All of our needs were met. -- upon check out we were worried about arrival time to our next destination and our bus was scheduled too far into the day. I wish I got the gentleman's name at the front desk, his english was pretty good so I was able to communicate with him without feeling misunderstood. He went out of his way to find us a ride to the train station. Overall very happy.
Comment from Hotel Management
14 Jun 2024 by LUCA, Hotel Management
We thank you very much for being our guests, we are pleased to have made your stay pleasant. We hope to be able to host you again in our structure, we wish you a good continuation of your holiday. The staff and management thank you and cordially greet you
by A verified traveler
Posted 17 May 2024
Nice view
Comment from Hotel Management
20 May 2024 by anna, Hotel Management
The staff and management thank us. We are pleased to have made your stay pleasant. We hope to be able to host you again and wish you happy holidays, see you soon.
by A verified traveler
Posted 24 Mar 2024
We took this hotel on our trip back to Rome from the Amalfi coast, it’s a nice and cozy hotel with great views of mount Vesuvius and the coast
Comment from Hotel Management
25 Mar 2024 by LUCA, Hotel Management
THANK YOU SO MUCH WE ARE GLAD YOU HAVE BEEN WELL
by A verified traveler
Posted 8 Oct 2023
Quite high location from the ground. But got used it. Toilet seat was broken but fixed after reporting.
Breakfast wasn't that nice. Just croissant we had.. no hot meal. No elevator.
Comment from Hotel Management
12 Oct 2023 by anna, Hotel Management
ThaWe hope to welcome you again. The staff and management thank younk you so much for being our guests
