Ratings based on 982 Verified Reviews
3.1 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from LOCK HAVEN
Posted 27 Sep 2024
I found old dirty underwear in the drawers!
Comment from Hotel Management
27 Sep 2024 by Manager, Hotel Management
Dear Penny,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.
by A verified traveler
Posted 26 Sep 2024
Stayed one night in a 3rd floor room so the elevator was essential. We appreciated that staff helped us with our bags into the elevator. Room was clean. King bed was comfortable. AC quiet. All in all very satisfactory. Would return.
Comment from Hotel Management
26 Sep 2024 by Manager, Hotel Management
Dear Suzanne,Thanks for your kind & encouraging words for our staff members, we are glad that you enjoyed your stay, this means a lot to us, also thanks for giving us High rating this means a lot. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible. Hope to see you next time. Once again Thank You very much.
by A verified traveler from HERMITAGE
Posted 25 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Manager, Hotel Management
Dear Gorge,Thanks for your kind & encouraging review, we are glad that you enjoyed your stay, this means a lot to us, also thanks for giving us 5 STAR rating. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible. Hope to see you next time. Once again thanks for your stay with us.
by A verified traveler
Posted 25 Sep 2024
Good
Comment from Hotel Management
25 Sep 2024 by Manager, Hotel Management
Dear Stacey,Thanks for your kind & encouraging review, we are glad that you enjoyed your stay, this means a lot to us, also thanks for giving us High rating. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible. Hope to see you next time. Once again thanks for your stay with us.
by A verified traveler from Arlington
Posted 24 Sep 2024
I liked the location with lots of dining options. The room was clean and comfortable. However, the immediate area outside this hotel looked rundown with pavement in bad condition.
Comment from Hotel Management
25 Sep 2024 by Manager, Hotel Management
Dear Alex,Thanks for your kind & encouraging review, we are glad that you enjoyed your stay, this means a lot to us, also thanks for giving us High rating. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible. We are working on the issue you have brought to our attention. Hope to see you next time. Once again thanks for your stay with us.
by A verified traveler from HERMITAGE
Posted 24 Sep 2024
Very quite place, clean and in a convenient location.
Comment from Hotel Management
25 Sep 2024 by Manager, Hotel Management
Dear Jorge,Thanks for your kind & encouraging review, we are glad that you enjoyed your stay, this means a lot to us, also thanks for giving us 5 STAR rating. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible. Hope to see you next time. Once again thanks for your stay with us.
by A verified traveler
Posted 24 Sep 2024
Have to wait for hours for the “airport shuttle” and then the driver is reckless (driving 20 mph over speed limit while using cell phone.
Hotel advertises breakfast but it is very poor.
Seems like owners do no care here.
Comment from Hotel Management
24 Sep 2024 by Manager, Hotel Management
Dear Nicholas,Thanks for taking the time to let us know about your stay with us. I am sorry you were not satisfied with your stay. The Breakfast Choices we offer are; Coffee, Tea, Milk, 3 Kinds of Juices, 2 Kinds of Yogurts, 2 Kinds of Bread, Waffles, Butter, Oatmeal, two kinds of Cereal, 2 Kinds of Fruit, I believe these are industry standard items for a Complementary Continental breakfast. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.
by A verified traveler
Posted 23 Sep 2024
The the toilet was still soiled from whoever was there last, there was food in the microwave, vomit outside. It made me question how clean the sheets and towels were even though they were folded nicely. Breakfast was a joke- literally just pre packaged muffins and yogurt - toaster didn't even work, no creamer for coffee, just a complete lack of anything.
Comment from Hotel Management
23 Sep 2024 by Manager, Hotel Management
Dear Jillian,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay, had we known these concerns after checking in, we would have addressed them to your satisfaction. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.
by A verified traveler
Posted 21 Sep 2024
Didn't like the room, poor "continental" breakfast.
Comment from Hotel Management
23 Sep 2024 by Manager, Hotel Management
Dear Mary,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.
by A verified traveler
Posted 20 Sep 2024
