Ratings based on 949 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
Very quite
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello Witney,We appreciate your feedback regarding the quiet atmosphere of our hotel. If you have any further comments or suggestions, please do not hesitate to let us know. Your input helps us continue to improve our guest experience. Thank you for choosing to stay with us.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Amy,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back again soon for another fantastic experience.
by A verified traveler
Posted 9 Nov 2024
Went for an Iowa game…
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Michael,We appreciate you choosing to stay with us during your visit for the Iowa game. If you have any further feedback or concerns about your stay, please feel free to reach out to our management for assistance. Thank you for sharing your experience with us.
by A verified traveler
Posted 8 Nov 2024
Location is great but the hotel definitely needs some updates. There was a big stain on the carpet. Room also could have been cleaned more. Free breakfast was a nice perk.
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Michelle,Thank you for sharing your feedback with us. We appreciate knowing that you enjoyed our convenient location and complimentary breakfast. We take all guest comments seriously and will communicate your observations to the appropriate departments for further review and improvement.
by A verified traveler from Sussex
Posted 7 Nov 2024
There were signs of previous damage in the room I rented. It appeared they tried to cover them up, but not professionally. Also, there was missing wall corner guards & baseboards.
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Julie, We appreciate your feedback and apologize for any inconvenience. We strive to provide a high standard of service and have shared your concerns with our maintenance team for their immediate attention. Our aim is to ensure all our guests have a comfortable and enjoyable stay with us.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Manager, Hotel Management
Hello Reannah, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
by A verified traveler
Posted 3 Nov 2024
The property is pretty dated, which makes it feel a bit run down, but it served us well for a weekend spent watching the Hawks win and spending time with friends and family in the area! The staff was friendly, and it was nice that breakfast was provided.
Comment from Hotel Management
3 Nov 2024 by comfort, Hotel Management
Thank you for your feedback Susan. We will share your comments with our staff, they will appreciate knowing you enjoyed their service.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Michael,We are thrilled to hear that you had a fantastic experience at our hotel! We look forward to welcoming you back again soon for another memorable stay.
by A verified traveler
Posted 27 Oct 2024
Room was filthy and not ready when we arrived, we asked for a new room and the check encounter. Staff became angry and kicked us off the premises by calling the police first I am fighting for a refund.
Comment from Hotel Management
28 Oct 2024 by Manager, Hotel Management
Hello Kim,We regret to hear about your experience and thank you for bringing this to our attention. We encourage you to reach out to our management team directly to discuss your concerns further. Your feedback is valuable in helping us improve our services for all guests.
by A verified traveler from CARROLL
Posted 27 Oct 2024
It smelled like marijuana when I checked in.
The floors still had trash from the people before me.
I felt gross enough I left and found another motel. The price was ridiculous for what you get it was over $200 for a game night. I would give over $100 for this motel.
Comment from Hotel Management
28 Oct 2024 by Manager, Hotel Management
Hello Kevin,We're sorry to hear about your experience. We take guest feedback seriously and will address this with our team. We strive to provide a comfortable stay for all our guests. Feel free to reach out to our management team directly to discuss your concerns further.
