Ratings based on 992 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
I would not recommend this place to anyone everything here is bad nothing good to say about this place . This place is very rundown.
Comment from Hotel Management
8 Nov 2024 by Brand Experience Team, Hotel Management
Hi Mary, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Natalie #Team6
by A verified traveler
Posted 5 Nov 2024
Everything
Comment from Hotel Management
5 Nov 2024 by Brand Experience Team, Hotel Management
Hi Robert, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Natalie #Team6
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 27 Oct 2024
Good
Comment from Hotel Management
28 Oct 2024 by Customer Care Team, Hotel Management
We appreciate your fantastic review and for awarding us with a 5-star rating! Knowing that you had such a positive experience at our location truly delights us. Your feedback is incredibly valuable to us and serves as a driving force to consistently deliver top-notch service. If you have any additional comments or if there is anything else that we can assist you with, please feel free to get in touch. Thank you once again for your support!We appreciate your generous review! It really makes our day.
by A verified traveler
Posted 14 Oct 2024
Arrived at 1 for checkin, no rooms available. Back at 2:40, no rooms avail. Place was sold out due to storm. Stood in lobby till 4:30 so as not to lose my place in line while staff member physically walked around to check for rooms that were cleaned and ready. Finally Got a room, no AC only to find out that over half the rooms had no A/ c. This is FL with high temps and humidity. Why sell out rooms that are ‘ broken.
Comment from Hotel Management
18 Oct 2024 by Brand Experience Team, Hotel Management
Hi Lynn,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
by A verified traveler
Posted 13 Oct 2024
by A verified traveler
Posted 12 Oct 2024
Bathroom had black mold on ceiling. Room smelled like mold. Room was not dirty. Towels, bed sheets, etc. were clean. Most of staff were friendly. Lisa at check in office was very understanding of situation at time of checkout.
by A verified traveler
Posted 11 Oct 2024
Bugs in room, rusted stove top. Bathtub is very old and warnout.
by A verified traveler
Posted 11 Oct 2024
Everything
