Ratings based on 953 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Oct 2024
Had to change the room because it wasn’t clean. Chair broken while my boyfriend was sitting on it. Heat was barely working in the room.
Comment from Hotel Management
15 Oct 2024 by Zleep Hotel Ballerup, Hotel Management
Thank you for your feedback. We are sorry that your stay with us did not live up to your expectations. We hope you otherwise had a pleasant stay and we hope to see you soon again at Zleep Hotel Ballerup.
by A verified traveler
Posted 8 Sep 2024
Too smelly
Comment from Hotel Management
5 Oct 2024 by Jakub - Receptionen, Hotel Management
Thank you for taking your time to write this feedback. We work continuously to get better. We have ordered a new machine for the lobby but unfortunately there is a long delivery time on it. We hope you otherwise had a pleasant stay and we hope to see you again soon at Zleep Hotel Ballerup.
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
5 Oct 2024 by Jakub - Receptionen, Hotel Management
Thank you for taking your time to write this feedback. I'm glad you enjoyed your stay with us, we hope to see you again soon at Zleep Hotel Ballerup.
by A verified traveler
Posted 20 Aug 2024 on Hotels
Very clean. Every thing we needed.
Staff were friendly and helpful. Good breakfast
Comment from Hotel Management
5 Oct 2024 by Jakub - Receptionen, Hotel Management
Thank you for taking your time to write this feedback. I'm glad you enjoyed your stay with us, we hope to see you again soon at Zleep Hotel Ballerup.
by A verified traveler
Posted 18 Aug 2024 on Hotels
the restroom smells bad. the bed is not comfortable. close to bus stop.
Comment from Hotel Management
5 Oct 2024 by Jakub - Receptionen, Hotel Management
Thank you for taking your time to write this feedback. We work continuously to get better. We have ordered a new machine for the lobby but unfortunately there is a long delivery time on it. We hope you otherwise had a pleasant stay and we hope to see you again soon at Zleep Hotel Ballerup.
by A verified traveler
Posted 3 Aug 2024 on Orbitz
We were not notified through orbitz that check in hours end at 10pm. We had issues with our Orbitz confirmation number. Had to call different numbers to have it resolved. We had a family room is very small, hard sleep 4 ( 2 adults and 2 kids). Not sure if I would come back here again.
Comment from Hotel Management
12 Aug 2024 by Didi - reception, Hotel Management
Dear Kimanh,Thank you for taking the time to give us feedback.We apologize that your stay wasn't meet your expectation.Your concern has been directed to our management to provide guest satisfaction in future.
by A verified traveler
Posted 24 Jul 2024
Perfect for what we needed, comfortable and clean.
Comment from Hotel Management
12 Aug 2024 by Didi - reception, Hotel Management
Dear Jill,Thank you for your excellent feedback.We hope to see you again in future :-)
by A verified traveler
Posted 19 Jul 2024
This hotel looks fairly new. Rooms are very good sized and in good condition. I just can’t give a five to any hotel that doesn’t allow you to control your temperature. I’m aware that very few hotels in this country have AC but I consider full temp control a minimum standard for a five star review.
by A verified traveler
Cozy family room
Posted 18 Jul 2024 on HotelsStayed here with my wife and 2 kids, 14 and 10. Room was functional and comfortable. Clean sheets towels and basic bathroom amenities.
Hotel has breakfast, but we did not try.
Good location.
Hotel has ironing facilities.
Reception only open till 10pm, but self checkin was simple to use.
Would stay again.
by A verified traveler
Posted 31 May 2024 on Hotels
Comment from Hotel Management
5 Jun 2024 by Jakub - Receptionen, Hotel Management
Tusind tak for den fine bedømmelse. Vi er glade for, at du havde et godt ophold og vi håber, at vi kan byde dig velkommen på Zleep Hotel Ballerup en anden gang
