Ratings based on 2,241 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Clean friendly hotel. Busy at breakfast but plenty of food and good service!
by A verified traveler
Posted 2 Jan 2025
by A verified traveler from Berkhamsted
Posted 30 Dec 2024
by A verified traveler
Posted 30 Dec 2024
I had a great stay. SS was really nice and room was clean and quiet. Staff were friendly and helpful. Breakfast was excellent.
As others have said lights in the room were a bit complicated but I just switched them all on and off until I got the combination I wanted.
Shame gym was not included as looked nice. Have never paid extra to use a gym before.
Just note that no English TV channels. Ok as I read a book but something to note maybe. Overall I would stay again as a good location - 10 minute walk from main Trainline and 15 mins by foot to middle of town.
by A verified traveler
Posted 30 Dec 2024
Staff were excellent
by A verified traveler from Crewkerne
Posted 30 Dec 2024
Lovely hotel 10 minutes walk from Tivoli. Super friendly staff.
by A verified traveler
Posted 30 Dec 2024
Help out with early check in. Well needed after travel
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Andreas, Hotel Management
Dear guest,Thank you for your feedback! We’re delighted to hear that everything met your expectations. We look forward to welcoming you back for another pleasant stay in the future.Best regards,Andreas L, Hotel Manager, Scandic Spectrum
by A verified traveler
Posted 28 Dec 2024
Staff helpful.was only there one night
Comment from Hotel Management
30 Dec 2024 by Andreas, Hotel Management
Dear guest,Thank you for your feedback! We’re delighted to hear that everything met your expectations. We look forward to welcoming you back for another pleasant stay in the future.Best regards,Andreas L, Hotel Manager, Scandic Spectrum
by A verified traveler
Posted 26 Dec 2024
breakfast was ok, not great however it was convenient. The wellness centre was quite expensive however it was very nice. Room was very good
Comment from Hotel Management
30 Dec 2024 by Andreas, Hotel Management
Dear guest,Thank you for your feedback! We’re delighted to hear that everything met your expectations. We look forward to welcoming you back for another pleasant stay in the future.Best regards,Andreas L, Hotel Manager, Scandic Spectrum
