Ratings based on 916 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
High quality hotel, nice room and helpful staff. Highly recommended.
Comment from Hotel Management
14 Nov 2024 by Ass. receptionchef, Hotel Management
Dear Matt Thank you for the kind words. I am happy to hear that you thought the staff were being helpful and that you would highly recommend it.I wish you a great day.Best regardsMie
by A verified traveler
Posted 1 Nov 2024
Excellent choice for Copenhagen.
Comment from Hotel Management
14 Nov 2024 by Ass. receptionchef, Hotel Management
Dear Gregory Thank you for the nice words.I hope you will like to visit us again one day.Best regardsMie
by A verified traveler
Posted 21 Sep 2024
The hotel is in a great location next to a metro with lots of shops and dining options nearby. Breakfast had lots of varieties. The cafe and bar in the lobby was great to have. The full gym was also a nice bonus with plenty of space.
Comment from Hotel Management
14 Nov 2024 by Ass. Front Office Manager, Hotel Management
Dear MinhI am happy to hear that you enjoyed the breakfast and our bar. It is nice to hear that our gym was in your liking. I do hope you will visit us again one day.Best regardsMie
by A verified traveler
Posted 12 Sep 2024
The breakfast was awesome. Everything was clean and the location was very convenient. There was a McDonald’s right across the street that was open 24 hrs and a 7-11 next door. The Zoo, Metro, Shopping Center were all nearby. Would definitely stay there again and would recommend to family and friends. One of the Red bus tours goes right past the hotel and their bus stops are nearby too.
by A verified traveler
Posted 1 Sep 2024
This property is in a brilliant spot for metro access. Also near shops, bistro/bar, Macdonalds.
by A verified traveler
Posted 17 Aug 2024 on Orbitz
Outstanding and very helpful staff in all areas from front desk to restaurant and bar!!! Located right next to the metro station for easy transport to airport and/or sightseeing in Copenhagen. Excellent restaurants and shopping right out the front door. Also excellent wheelchair access and wheelchair accessible rooms.
The only shortcomings are if you are driving, as parking is limited--there is underground parking for the hotel, but it is shared with public parking--also there is zero handicap parking for the hotel.
A minor point is the carpet, hallways and rooms are a bit 'long in the tooth'. They are clean, but could use some updating.
Comment from Hotel Management
28 Aug 2024 by Ass. Front Office Manager, Hotel Management
Dear Robert I am very pleased to hear that you think highly of our staff and your accessible friendly room. If you every experience that our parking lot is full we can help you with other alternatives. I hope to see you as our guest again another time.I wish you a wonderful day.Best regardsMie
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by Front Office Shiftleader, Hotel Management
Dear Einar,Thank you for your nice review. We appreciate you spend your time to give us your feedback. We hope you had a fantastic stay with us, and enjoyed Copenhagen overall. We hope to welcome you back another time, and we wish you a lovely day. Best Regards, Sofie
by A verified traveler
Posted 11 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by Front Office Shiftleader, Hotel Management
Dear Lucas,Thank you so much for our amazing review. How fantastic to hear you had a great stay with us, and that everything lived up to your expectations. We hope you will come and visit us again another time, and we wish you a lovely day. Best Regards, Sofie
by A verified traveler
Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by Ass. Front Office Manager , Hotel Management
Hej DavidJeg håber du havde et dejligt ophold og at du har lyst til at besøge os igen.Du må have en dejlig dag.De bedste hilsnerMie
by A verified traveler
Fab hotel-would definitely stay here again
Posted 6 Aug 2024 on HotelsComment from Hotel Management
9 Aug 2024 by Ass. Front Office Manager , Hotel Management
Dear Louise I am very glad to hear that you would like to stay here again. You are more than welcome and I hope to see you again as our guest.I wish you a great day.Best regardsMie
