Ratings based on 958 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Very comfortable bed!! Friendly staff.
by A verified traveler
Posted 27 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Our room and bathroom were much smaller than expected, and the amenities were lacking
Comment from Hotel Management
18 Nov 2024 by Julie, Hotel Management
Dear Noelle, thank you for taking the time to write us a review and thank you for your feedback. I am very sorry to hear that the condition and size of the room didn't live up to your expectations - this is obviously not how we want it to be. It is important for us to give our guests a realistic impression of what they can expect from our hotel, therefore we have stated the square meters for each room type on our website - I am truly sorry if this has not been made clear enough. Please know that we have taken your feedback to heart to improve our guests' experience at our hotel. Despite this, I hope that you had a great time in Copenhagen.Kind regards, Julie Hotel Christian IV
by A verified traveler
Posted 12 Nov 2024
We first stayed for three nights and then returned two weeks later for four. The staff was always friendly and helpful. Breakfast was delicious and reasonably priced in comparison to everything around there. The neighborhood was quiet with great access to Rosenborg Castle its park and all the walking street has to offer. Lots of good restaurants close by. A bit of a walk from the metro, 8-10 minutes but other than that we had a wonderful stay.
Comment from Hotel Management
18 Nov 2024 by Julie, Hotel Management
Dear Yolanda L, thank you very much for taking the time to write us such an extensive and kind review. We love hearing about our guests' experiences so that we can learn where and how to improve. I am so happy to hear that your impression of our hotel and service was good and that you enjoyed our cozy neighborhood. I am delighted that you had a great stay - It would be our pleasure to get the chance to welcome you back again sometime in the future. Kind regards, Julie Hotel Christian IV
by A verified traveler from Leamington Spa
Posted 5 Nov 2024
You get what you pay for - basic facilities in an old hotel which is currently being refurbished. Room needs modernising with a new bathroom as a bit tired. Beds were comfy and clean.
Staff very welcoming and helpful, breakfast ok, walking distance to centre.
Comment from Hotel Management
18 Nov 2024 by Julie, Hotel Management
Dear Susan, thank you so much for taking the time to write us a review. We really appreciate you sharing your experience at the hotel and will take your feedback to heart. I am sorry to hear about your impression of the general state of the hotel. Our hotel is currently undergoing renovations and we are working to make improvements to all areas of the hotel to ensure our guests have the best possible experience. Please know that we have taken your feedback to heart to improve our guests' experience at our hotel. Despite of the mentioned shortcomings, I hope you had a great time in Copenhagen - I am delighted to hear that you enjoyed our location and service. Kind regards, Julie Hotel Christian IV
by A verified traveler
Posted 1 Nov 2024
best location!
Comment from Hotel Management
6 Nov 2024 by Julie, Hotel Management
Dear Ingrida, thank you so much for your feedback and kind review - We are very happy that you enjoyed our location in city and hope you had a great time in Copenhagen. Kind regards, Julie Hotel Christian IV
by A verified traveler
Posted 26 Oct 2024
Parking discount was not available when we stayed which was the only negative.
Comment from Hotel Management
6 Nov 2024 by Julie, Hotel Management
Dear Yvonne, thank you very much for your feedback and thank you for taking the time to write us a review - We truly appreciate you sharing your experience with us. Unfortunately, the hotel does not have parking or a discount. On our website, we refer to the possibility of either parking on the street or in a closed parking garage close to the hotel. I apologize if this has not been clear - Despite this, I do hope you had a wonderful time in Copenhagen. Best regards, Julie Hotel Christian IV
by A verified traveler
Posted 18 Oct 2024
Clean, quiet and perfect location!
Comment from Hotel Management
21 Oct 2024 by Julie, Hotel Management
Dear Eric, thank you so much for your feedback and for taking the time to write us a review. We appreciate hearing about our guests' experiences so that we can learn where and how to improve.I am glad to hear that your overall impression of our hotel and service was good and that you enjoyed our location - we surely do too.I truly hope you had a great time in Copenhagen.Kind regards, Julie Hotel Christian IV
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Julie, Hotel Management
Dear Sanda, thank you so much for taking the time to give us this kind review - We appreciate you sharing your experience with us and I am delighted that you had a great stay. I truly hope that you had a nice time in Copenhagen. Kind regards, Julie Hotel Christian IV
by A verified traveler
Posted 13 Oct 2024
The staff was incredible. We loved the location of hotel. It was very clean. I give the staff 10 stars plus!
Comment from Hotel Management
14 Oct 2024 by Julie, Hotel Management
Dear Melissa, thank you for your feedback and for taking the time to write us this great review - We truly appreciate hearing about our guests' experiences to learn where and how to improve our product and service.I am delighted to hear that you loved our service and location. If you should ever return to Copenhagen, it would be our pleasure to get the chance to welcome you back at our hotel. Kind regards, Julie Hotel Christian IV
