Ratings based on 104 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Tilburg
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Team Bella Grande, Hotel Management
Dear Takashi. Thank you for the nice review. We hope to see you again.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Reception, Hotel Management
Dear Anna, thank you for your positive review. We hope you had a great stay in Copenhagen, and we are glad we were part of it. Hope you will visit us again with the next ocassion. Best regards, Team Bella Grande
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Team Bella Grande, Hotel Management
Dear Jaidy. Thank you for staying at the hotel and we are pleased that you liked it. We hope to see you again.
by A verified traveler
Posted 27 Oct 2024
Friendly and helpful staff. Good location. Felt safe. A bit loud in the morning. I think the rooms would benefit from reconfiguring the space - either adding some shelves/ hooks or pushing the bed against the wall. We got a double room for 2 people and were able to stay comfortably with 2 (US-size) carry-on suit cases and 2 large backpacks.
Comment from Hotel Management
28 Oct 2024 by Team Bella Grande, Hotel Management
Dear ChelseajeanThank you for your review.We appreciate your input and will take it under consideration.We are looking forward to welcome you back soon.Kind regards
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Team Bella Grande, Hotel Management
Dear Mohammad. Thank you for your feedback.
by A verified traveler
Posted 25 Sep 2024
Great hotel with nice decor. Excellent front desk staff, couldn’t be more helpful if they tried. It is currently a little noisy if you face out onto the road as there is building works going on opposite, so maybe best to opt for an internal room or around the back. Also rooms could do with a fan as there is no air conditioning.
Comment from Hotel Management
25 Sep 2024 by Team Bella Grande, Hotel Management
Dear Adam.Thank you for giving us a feedback. Hope to see you again.
by A verified traveler
Posted 25 Sep 2024
Cleanness room. nice and friendly staff. Good breakfast
Comment from Hotel Management
25 Sep 2024 by Team Bella Grande, Hotel Management
Dear LI. Thank you for staying at the hotel and for the kind words
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Bella Grande, Hotel Management
Dear Barbara, thank you for the positive feedback. We are glad to hear that you had a wonderful stay with us at Hotel Bella Grande. We look forward to welcoming you back on your next visit! Kind regards, Simona - Front Desk
by A verified traveler
Posted 23 Sep 2024
This was my first time in CPH and first of 4 days in a 2 week trip. Super conveniently located, I ended up on the top floor of the building and it was a great start to my solo trip.
PROS: Copenhagen Food Group (Cofoco) really live up to their name. Breakfast each morning was varied and delicious, served in Donna. You can also eat your breakfast under the beautiful skylights, which was always a treat. So convenient to get in/out/around CPH given it's right by a subway station and also in the city centre shopping area. Bed is really comfortable and I always got a great night's sleep. Elevator is small but works. Dinner at Donna was also delicious; highly recommend the tiramisu!!
CONS: Bathroom has no ventilation (not sure if this is a Scandinavian thing...) making it quite muggy after a shower, especially given how small the room is. It was fine for one person but can see it not being pleasant for 2 people. The room was also missing a few amenities like facial tissues but the concierge was quick to help with. Also no ice machine on the floor; you have to go all the way down to front desk who get it from the kitchen. Rooms are not very sound proof; there was a couple who were speaking in the hallway on one of the nights and I could hear every word.
Comment from Hotel Management
24 Sep 2024 by Team Bella Grande, Hotel Management
Dear Annie. Thank you for the review. We hope to see you again. Best regards Team Bella Grande
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Michelle, Hotel Management
Hello Jordana,Thank you for your feedback.We are sorry to see, that your stay wasn't up to parr.If only you could have explained more details, we would be able to address your concern for further improvement.Otherwise, we still hope to see you again.Best Regards,Bella Team
