Ratings based on 2,054 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jun 2024
Please please- install either blinds or net curtains in the guest bedrooms - my second floor bedroom looked out onto dozens of office windows and it was like being in a goldfish bowl. No privacy!
Comment from Hotel Management
23 Jun 2024 by Simona, Hotel Management
Dear Guest,Thank you for your feedback regarding your recent stay at Wakeup Copenhagen Borgergade. We appreciate your comments and understand your concerns We want our guests to feel comfortable and secure in their rooms. Currently, our design focuses on a modern and minimalist aesthetic, but we understand the importance of privacy. We will certainly take your suggestion about installing blinds or net curtains into consideration for future improvements.We hope to welcome you back on your next visit to Copenhagen, and thank you again for your valuable input.Yours SincerelySimona / Wakeup Team
by A verified traveler
Posted 22 Jun 2024
Be prepared for size of room. A campervan has more room, but remember the value match with the size of the room.
Breakfast is solid and your access to the city and transport is terrific.
by A verified traveler
Posted 19 Jun 2024
the room was never cleaned even if we asked for it.
Rooms very small
good breakfast
Comment from Hotel Management
21 Jun 2024 by Laura, Reception, Hotel Management
Dear FrancineThank you for taking the time to write us a review.We appreciate your feedback as it helps us in our continous effort to improve and develop both our concept and our service(s). Please note that cleaning is free of charge and only on demand, which means unless you request it there will be no automatic cleaning of the room. The request has to be received one day in advance, so unfortunately we can't guarantee cleaning requests made on the same day. However we appreciate your feedback on this matter to ensure better communication regarding our cleaning procedures in the future. Please note that we also have an 24/7 open reception where guests can pick up fresh towels free of charge anytime.We hope you enjoyed your stay in Copenhagen and that we may have the pleasure of welcoming you back another time after all. Have a nice day. Best regards, Reception, Wakeup Copenhagen Borgergade.
by A verified traveler
Posted 17 Jun 2024
I was in Copenhagen for the Metallica gigs and found the WakeUp was perfect for my needs. The room was simple but clean and comfortable, there was a large time window for having breakfast so no rush, it was quiet and location-wise it was ideal - only 5 minutes walk from the Metro and no more than 30 minutes walk to most sights (including the stadium). The staff were very efficient and friendly, and happy to help. The luggage lockers were great for the final morning after check-out. My only comment would be around the shower - the water was slow-draining so need to make sure the water is not too high-pressure or the entire bathroom is flooded.
by A verified traveler
Posted 15 Jun 2024
hotel’s rate was vey expensive for the day I booked because of some happening around the area. There’s no coffee maker in the room, had to buy a cup for 20Dkk from the front desk. Room is very small.
by A verified traveler from santa clara
Posted 14 Jun 2024
Perfect stay
by A verified traveler from Los Alamitos
Posted 13 Jun 2024
My wife and I had a great stay here! The rooms are pretty small. But the friendliness of the staff, the convenient location (near Kongens Nytorv) the reasonably-priced tasty breakfast, and the spacious first-floor meeting area more than made up for it. Plus, we were able to rent bikes affordably from the hotel (so convenient!) and they provided free helmets (which I didn't expect). Overall, Wake Up Copenhagen gave us great value during our 4-day stay. We would certainly stay there again!
by A verified traveler
Posted 13 Jun 2024
Could have a box of tissu and a place to store our clothes.
by A verified traveler
Posted 13 Jun 2024
by A verified traveler
Posted 9 Jun 2024
