Ratings based on 2,462 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Pasadena
Posted 10 Jan 2025
The room was not in clean condition when checked it.
Comment from Hotel Management
10 Jan 2025 by Laura, Reception, Hotel Management
Dear VasanaThank you for taking the time to write us a review.We are happy to hear that you were overall satisfied during your stay.However, it is dissapointing to know that our level of cleanliness did not live up to expectation. Please know that if there are any issues or troubles during your stay you are always more than welcome to contact us in the hotel reception. We are open 24/7 open and ready to help solve any issues that may arise.We hope to see you again another time and wish you a lovely new year 2025.Kind regardsLaura - ReceptionWAKEUP COPENHAGEN BORGERGADE
by A verified traveler
Posted 8 Jan 2025
by A verified traveler from Alta Loma
Posted 3 Jan 2025
Nice property. It was walking distance to many attractions. The breakfast was excellent. I would definitely recommend if you are looking for an affordable hotel.
Comment from Hotel Management
5 Jan 2025 by Mariam, Reception, Hotel Management
Dear Maria,Thank you so much for your feedback! We're delighted to hear that you enjoyed our convenient location and excellent breakfast. It's wonderful to know you would recommend us, and we hope to welcome you back for another stay soon! Best regards, Wakeup Copenhagen Borgergade, Reception Mariam
by A verified traveler
Posted 31 Dec 2024
Clean and well-located hotel, convenient. The luggage storage is unnecessarily chaotic, but otherwise, it's good.
Comment from Hotel Management
5 Jan 2025 by Mariam, Reception, Hotel Management
Dear Gregory,Thank you for your feedback! We’re glad to hear that you found the hotel clean and well-located. For a smoother luggage storage experience, we recommend coming down a bit earlier than check-out time, as it is self service and can seem chaotic when the hotel is fully occupied. We appreciate your input and hope to welcome you back soon!Best regards, Wakeup Copenhagen Borgergade, Reception Mariam
by A verified traveler
Posted 29 Dec 2024
OK
by A verified traveler
Posted 27 Dec 2024
Close to metro, close to shopping, fashionable, close to restaurants, clean, what else is needed?
Comment from Hotel Management
4 Jan 2025 by Emilia -Reception , Hotel Management
Thank you for your review, and we hope to see you again on your next visit to Copenhagen.
by A verified traveler
Posted 22 Dec 2024
by A verified traveler
Posted 20 Dec 2024
by A verified traveler
Posted 19 Dec 2024
Excellent value for money. Within easy walking distance to sops and metro
Comment from Hotel Management
26 Dec 2024 by Simona, Hotel Management
Dear Carol Thank you for your review! We happy to hear that you found our property to offer excellent value for money and appreciated the convenient location near shops and the metro. We are looking forward to have the pleasure of welcoming you again in the future.Yours sincerely,Team Wakeup/Simona
by A verified traveler
Posted 15 Dec 2024
