Ratings based on 2,088 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
The hotel is in a good safe area, however don’t count on a good nights sleep due to external events and parties taking place within the hotel event space and the roof top bar.
Last night a booking by “MK Electric” in the event space last up until 2am at night with loud music reverberating across the whole hotel, every night of our stay had one party going on until the early hours.
We contacted reception to no avail and no mitigation provided, with the lack of sleep resulting in missing breakfast and having to start our days later, all this with a toddler!
I spoke to Jacob last night who said he would log with management but could not do anything around noise levels as this is an “external booking”.
This falls well below expectations and has ruined our holiday to Copenhagen.
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 24 Nov 2024
The hotel and staff are great. The included breakfast is wonderful. My wife and daughter loved the spa. We were upgraded to a larger room with a marvelous view. Regrettably, the design -- for the view -- reduced the shelf space we needed coming off a long river cruise!
by A verified traveler
Posted 24 Nov 2024
by A verified traveler from BELFAST
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Andreas, Hotel Management
Dear guest, Thank you for your high rating! We are thrilled to see you enjoyed your stay at Scandic Spectrum. Your satisfaction is our priority, and we’re glad we could provide a positive experience. We hope to welcome you back soon for another fantastic visit! Best regards, Andreas L, Hotel Manager, Scandic Spectrum
by A verified traveler from Haines City
Posted 14 Nov 2024
Excellent place
Comment from Hotel Management
19 Nov 2024 by Andreas, Hotel Management
Dear Guest, Thank you for your high rating! We’re delighted you enjoyed your stay at Scandic Spectrum and hope to welcome you back for another great experience soon. Best regards, Andreas L, Hotel Manager, Scandic Spectrum
by A verified traveler
Posted 10 Nov 2024
Very fine experience
Comment from Hotel Management
19 Nov 2024 by Andreas, Hotel Management
Dear Guest, Thank you for your high rating! We’re delighted you enjoyed your stay at Scandic Spectrum and hope to welcome you back for another great experience soon. Best regards, Andreas L, Hotel Manager, Scandic Spectrum
by A verified traveler from Summersville
Posted 7 Nov 2024
At this property you have to book a time to have your room cleaned in advance every day, making it quite difficult if you aren’t on a set schedule. If you want to use any of the amenities, spa, pool, etc., you also have to set up a time in advance which is very inconvenient. You also have to pay to use the pool which isn’t advertised on the website.. I booked this hotel for the pool and wasn’t able to use it once.. you also have to book a time for breakfast. Overall the most inconvenient hotel experience I think I’ve ever had. You’re better off picking a different hotel.
Comment from Hotel Management
19 Nov 2024 by Andreas, Hotel Management
Dear Brent,Thank you for your feedback. We’re glad you stayed with us, and we appreciate your input regarding the booking system for amenities and cleaning services. Spa and pool access fees are listed on our website, and we regret that this caused inconvenience. Your comments help us to refine the guest experience, and we hope you’ll consider visiting us again for an improved stay.Best regards,Andreas L, Hotel Manager, Scandic Spectrum
by A verified traveler from Malden
Posted 7 Nov 2024
The hotel is great. Dinner options were limited. The sink in our room did not work well. The spa service was really nice. Definitely get a treatment with Anastasia.
Comment from Hotel Management
19 Nov 2024 by Andreas, Hotel Management
Dear Guest, Thank you for your high rating! We’re delighted you enjoyed your stay at Scandic Spectrum and hope to welcome you back for another great experience soon. Best regards, Andreas L, Hotel Manager, Scandic Spectrum
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Andreas, Hotel Management
Dear Guest, Thank you for your high rating! We’re delighted you enjoyed your stay at Scandic Spectrum and hope to welcome you back for another great experience soon. Best regards, Andreas L, Hotel Manager, Scandic Spectrum
