Ratings based on 1,440 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 21 Nov 2024
Very accommodating would stay again!
by A verified traveler
Posted 20 Nov 2024
by A verified traveler from Bridgewater
Posted 18 Nov 2024
Stay was okay, very small bathroom. It’s hard to get in and get out from the tube. Definitely they need to upgrade the bathroom. There was no bath soap in the shower. Location is excellent though.
Comment from Hotel Management
20 Nov 2024 by Phoenix Copenhagen, Hotel Management
Dear Anil,Thank you for your feedback - it is highly appreciated. Your comments regarding the bathroom is noted. We have renovated some this year so we can offer rooms with bathtub or shower. Have a great day Julie HeinenGeneral Manager
by A verified traveler
Posted 9 Nov 2024
High quality hotel, nice room and helpful staff. Highly recommended.
Comment from Hotel Management
11 Nov 2024 by Phoenix Copenhagen, Hotel Management
Dear Matt, Thank you for your amazing feedback with top score - it is highly appreciated. Happy you enjoyed your stay and the service. I will pass on your kind words to my staff Have a wonderful day Julie HeinenGeneral Manager
by A verified traveler from SHERWOOD FOREST
Posted 5 Nov 2024
Great location. Near public transportation.
Comment from Hotel Management
7 Nov 2024 by Phoenix Copenhagen, Hotel Management
Dear Susan,Thank you for your feedback Happy you enjoyed your stay and our great locationHave a nice day Julie HeinenGeneral Manager
by A verified traveler
Posted 3 Nov 2024
Good location
Comment from Hotel Management
5 Nov 2024 by Phoenix Copenhagen, Hotel Management
Dear Judith,Thank you for your feedback with high score - it is highly appreciated Happy you enjoyed our location Have a nice day Julie HeinenGeneral Manager
by A verified traveler
Posted 2 Nov 2024
I loved my room. It was small, but very cute. The hotel was clean and very pretty. The location was perfect. Would definitely stay here again!!!
Comment from Hotel Management
5 Nov 2024 by Phoenix Copenhagen, Hotel Management
Dear Erin,Thank you for your amazing feedback with top score - it is highly appreciated Happy that you want to stay with us again Have a nice day Julie HeinenGeneral Manager
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Phoenix Copenhagen, Hotel Management
Dear Anna,Thank you for your amazing feedback with top score - it is highly appreciated Have a nice day Julie HeinenGeneral Manager
by A verified traveler
Posted 30 Oct 2024
An exceptional amount of service for the price. A wonderful staff and a classic feel.
Comment from Hotel Management
5 Nov 2024 by Phoenix Copenhagen, Hotel Management
Dear Jason,Thank you for your amazing feedback with top score - it is highly appreciated I will pass on your kind words to my staff Have a nice day Julie HeinenGeneral Manager
