Ratings based on 366 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
by A verified traveler from Philadelphia
Posted 7 Nov 2024
Excellent stay. More choices of food being served at breakfast.
by A verified traveler
Posted 24 Sep 2024
We had to change hotels to this one. And this was such an inprovement
by A verified traveler
Posted 2 Sep 2024
Breakfast and waiters are excellent. Property is advertising the renovated rooms but when you arrive they give you an outdated 1970s room. They only hace renovated 1 bed rooms, but advertise the other that doesn’t exist.
by A verified traveler
Posted 11 Aug 2024
Breakfast time was incredible
by A verified traveler from nashua
Posted 26 Jul 2024
dirty sheets and towels with horrible smells. broken bathroom door. with a chance of you getting stuck inside the bathroom. we left a bracelet in the room and they didn't return it to us. I never recommend this place. the location is great.
by A verified traveler
Posted 2 Jul 2024 on Hotels
by A verified traveler from Woodland Hills
Posted 11 May 2024
The hotel staff were professional and helpful.
by A verified traveler
Posted 26 Mar 2024
Good location. Area felt safe at day and night. Very close to the beach. Lots of restaurants around and also a big supermarket around the corner. Staff was nice and helpful.
Breakfast was average. Room wasn’t great. There was a broken chair and also the bed was kinda broken.
by A verified traveler
Posted 21 Feb 2024
Centrally located and close to Copacabana Beach and many restaurants. Breakfast included. Cold mini fridge. Staff was attentive. They would call taxis for us. Rooms had excellent A/C. Water pressure was excellent in the shower. Hot water was never ending. Staff spoke some English and Spanish. Bed was comfortable, but could be better.
Not all rooms are updated. Not all rooms have safes. Some rooms have safe but not working. I was put into a very small room at first, with no window. Requested to be moved. The other room was bigger with an inside window, but the bathroom was old, not too clean, sewer smell would come up the pipes. Had to maintain the bathroom door closed. Very noisy cleaning crew in the mornings. Towels in the rooms were very old and almost tattered. Had to request change of towels often.
For the price, I expected a better room/bathroom experience.
