Ratings based on 628 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2024
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Front Office Team, Hotel Management
Dear Ms Sarah,Thank you so much for your perfect rating! We’re thrilled to know you had a wonderful stay with us. Your satisfaction means the world to our team, and we look forward to welcoming you back for another memorable experience. See you soon!Kind regards,Front Office Team
3 out of 5
by A verified traveler

Posted 21 Nov 2024
Room was okay, rest of the hotel a bit worn. Would have been a higher rating if it wasnt for the free bottle of wine - whilst i wasnt expecting the best wine ever, i was expecting something at least palatable. Truly the worst wine ive ever tasted.
Comment from Hotel Management
21 Nov 2024 by Front Office Team, Hotel Management
Dear Mr. Flett,Thank you for sharing your feedback with us. We truly appreciate you taking the time to highlight both the positive aspects of your stay and areas where we can improve.We are pleased to hear that you found your room satisfactory, though we regret that other areas of the hotel did not meet your expectations. We value your comments and will certainly take them into consideration as we continue to improve our facilities.Regarding the complimentary bottle of wine, we apologize that it did not meet your expectations. We understand how important it is for such gestures to enhance your experience, and we will review our offerings to ensure they align with the quality we strive to provide.Your feedback is incredibly valuable to us, and we hope to have the opportunity to welcome you back in the future, providing you with an improved experience.Thank you again for your valuable review. If you have any further suggestions or questions, please don't hesitate to reach out.Kind regards,Front Office Team
5 out of 5
by A verified traveler from Cairo

Posted 14 Nov 2024
Was good
Comment from Hotel Management
19 Nov 2024 by Front Office Team, Hotel Management
Thank you so much for your perfect rating! We’re thrilled to know you had a wonderful stay with us. Your satisfaction means the world to our team, and we look forward to welcoming you back for another memorable experience. See you soon!
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Excellent service and friendly staff.
Comment from Hotel Management
13 Nov 2024 by Front Office Team, Hotel Management
Thank you so much for your perfect rating! We’re thrilled to know you had a wonderful stay with us. Your satisfaction means the world to our team, and we look forward to welcoming you back for another memorable experience. See you soon!
5 out of 5
by A verified traveler

Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by Front Office Team, Hotel Management
Dear Sofia,Thank you so much for sharing your kind feedback and for rating your stay with us 5 out of 5! We are delighted to hear that you had such a wonderful experience and that we could meet your expectations during your visit.Our team takes pride in creating memorable stays, and knowing that you enjoyed yours is incredibly rewarding for us. Whether it was our amenities, service, or comfort, we’re glad everything was to your liking.We hope to have the pleasure of welcoming you back soon for another exceptional stay. If there’s ever anything we can do to make your next visit even more special, please feel free to let us know!Warm regards,Front Office Team
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Front Office Team, Hotel Management
Dear Lisa,Thank you so much for your 5-star rating! We're thrilled to know you had a great experience with us. We hope to welcome you again soon!Warm Regards,Front Office Team
3 out of 5
by A verified traveler

Posted 29 Oct 2024
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Comment from Hotel Management
29 Oct 2024 by Front Office Team, Hotel Management
Dear Shillan,Thank you for taking the time to rate your experience with us. We truly value your feedback and are always striving to improve.If there’s anything specific that you feel we could work on, we would love to hear more about it so we can ensure a better experience for you in the future.We hope to welcome you back soon!Warm regards,Front Office Team
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Warren House was lovely. The staff were really friendly and attentive and the food was incredible. Thoroughly enjoyed my stay.
Comment from Hotel Management
27 Oct 2024 by Front Office Team, Hotel Management
Dear Naomi,Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay at Warren House and that our staff and food made such a positive impression. It was a pleasure having you with us, and we hope to welcome you back soon for another memorable experience.Kind regards,Front Office Team
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Front Office Team, Hotel Management
Dear Richard,Thank you for taking the time to leave us a 5/5 review! We're thrilled to know that you had such a positive experience during your stay. Your kind words mean a lot to our team, and we hope to have the pleasure of welcoming you back in the future.Warm regards,Front Office Team