Ratings based on 643 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
An outstanding apartment. Views were incredible.
Great utilities in apartment.
Reflection”s staff were fabulous, nothing
Was a problem.
Would love to rebook this appointment again
Comment from Hotel Management
3 Nov 2024 by Reflection Tower Two, Hotel Management
Hi Margie,Thankyou for your fantastic review, we are glad that you enjoyed the apartment, the views and our team were friendly. We hope to welcome you again soon!
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
8 Sep 2024 by Reflection Tower Two, Hotel Management
Hi Ursula, Thankyou for your 5/5 star review! We hope to welcome you again soon. Kind regards, Reflection Tower Two
by A verified traveler
Posted 19 Aug 2024 on Wotif
Beautiful location, close to all shops, cafes and beach
Comment from Hotel Management
19 Aug 2024 by Reflections Coolangatta Beach, Hotel Management
Hi Chantelle, Thankyou for your great review, we are delighted to read that our location met expectations! We hope to welcome you again soon
by A verified traveler
Posted 11 Aug 2024 on Hotels
The property was very dated with stained carpet and grounds in poor condition.
The Housekeeper entered my room without knocking at 8:00am.
Never go to this property!
Comment from Hotel Management
12 Aug 2024 by Reflection Tower Two, Hotel Management
Hi Craig, We are sorry to read that your stay did not meet expectations and the cleanliness was not too standard. We will follow up on your comments and rectify where possible.
by A verified traveler
Posted 9 Jul 2024 on Wotif
Comment from Hotel Management
10 Jul 2024 by Reflection Tower Two, Hotel Management
Hi Kevin, Thankyou for your 5 star review on your stay, we are glad that you had an enjoyable experience. We hope to welcome you again soon
by A verified traveler
Amazing views!
Posted 8 Jul 2024 on HotelsWe had a wonderful weekend. The accomodation was fantastic- perfect location. We enjoyed having a beautiful lunch on the patio and watching the sunsets. The apartment had a great kitchen and was very well fitted out.
The bed was super comfortable and having the bath tub was nice. I definitely recommend!!
Comment from Hotel Management
8 Jul 2024 by Reflection Tower Two, Hotel Management
Hi Joan, Thankyou for your 10 star review on your stay, we are delighted that you had an enjoyable experience and the apartment met expectations. We hope to welcome you again soon!
by A verified traveler
Posted 26 Apr 2024 on Hotels
Comment from Hotel Management
28 Apr 2024 by Reflections Coolangatta Beach, Hotel Management
Hi Anonymous, Thankyou for your 10 star review, we are glad that you had an enjoyable experience.
by A verified traveler
Posted 23 Jan 2024 on Wotif
A truly remarkable place to stay. Ticked all the boxes. The beach/ocean view from a 16F room balcony is simply stunning. Would love to come again.
Comment from Hotel Management
21 Feb 2024 by Reflections Coolangatta Beach, Hotel Management
Hi Allen, Thankyou for your 5/5 star review, we hope to welcome you again soon!
by A verified traveler
Posted 21 Jan 2024 on Wotif
Comment from Hotel Management
21 Feb 2024 by Reflections Coolangatta Beach, Hotel Management
Hi Kurt,Thankyou for your 4/5 star review, we hope to welcome you again soon!
by A verified traveler
Posted 12 Jan 2024 on Wotif
Great location, didn't need the car for entire stay. Great view, but windows were not clean. Decor in much need or upgrading, very dated. A few of the curtains needing new hooks so not hanging down. The pool was only open in the afternoon after 3.30pm, but fine as the weather was good and we went to beach each day, but if weather was not great it would of been very disappointing for the kids to not be able to use the spa.
Comment from Hotel Management
21 Feb 2024 by Reflections Coolangatta Beach, Hotel Management
Hi Peter,Thankyou for your review on your recent stay with us. We are glad that you enjoyed our location. We are sorry to read that there were issues with the apartment, we will follow up on this. Kind regards
