Ratings based on 937 Verified Reviews

3.7 out of 5
85% of guests recommend
3.7 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by GM, Hotel Management
Dear Matt,Thank you for taking the time to rate your stay at SureStay Plus By Best Western Mcguire Afb Jackson. We are thrilled to see that you have given us a 5-star rating! While we noticed that you didn't leave a written review, your high rating speaks volumes about your experience with us. It's guests like you that make our job wonderful. We look forward to welcoming you back in the near future and providing you another exceptional stay.Warm Regards,Guest Relation Manager SureStay Plus By Best Western Mcguire Afb Jackson
4 out of 5
by A verified traveler

Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear David,Thank you for taking the time to rate your recent stay at SureStay Plus By Best Western Mcguire Afb Jackson. We are pleased to see that we were able to deliver a positive experience during your time with us. Our team strives to provide exceptional service and a comfortable environment for all our valued guests.Though your rating was quite positive, we are always seeking to improve our services and facilities. If there are any specific areas where you feel we could improve, we would greatly appreciate your feedback. Your insights are invaluable to us in our ongoing efforts to exceed guest expectations. We look forward to welcoming you back on your next visit.Warm Regards,Guest Relation ManagerSureStay Plus By Best Western Mcguire Afb Jackson
4 out of 5
by A verified traveler

Posted 16 Nov 2024
The staff was very friendly and the breakfast was good.
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
Dear Cheri,Thank you for taking the time to share your experience at SureStay Plus By Best Western Mcguire Afb Jackson. We're delighted to hear that our staff made a positive impression on you with their friendliness. They truly are the heart of our hotel, dedicated to providing exceptional service to all our guests. We're also pleased that you enjoyed our breakfast; we strive to offer a delicious and varied selection to kickstart your day on a high note.Your feedback is greatly appreciated as it helps us to focus on areas where we can further enhance our guest experience. We hope to have the opportunity to welcome you back in the future and aim to make your next stay even more enjoyable. Warm Regards,Guest Relation ManagerSureStay Plus By Best Western Mcguire Afb Jackson
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Quite area. And friendly people
Comment from Hotel Management
16 Nov 2024 by GM, Hotel Management
Dear Roberto,Thank you for taking the time to share your wonderful experience at SureStay Plus By Best Western Mcguire Afb Jackson. We are delighted to hear that you enjoyed our quiet location and friendly atmosphere. Our team strives to provide an environment where guests can relax and feel at home, and it's heartening to know that we were successful in our endeavors.We believe that our amiable staff and peaceful surroundings are essential elements that contribute to a memorable stay. We are glad that these aspects stood out during your visit. Your kind words have been shared with our team, and they join me in expressing gratitude for your recognition. We look forward to welcoming you back in the near future for another pleasant stay.Warm Regards,Guest Relation ManagerSureStay Plus By Best Western Mcguire Afb Jackson
5 out of 5
by A verified traveler

Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by GM, Hotel Management
Dear Justin,We are thrilled to see your 5-star rating! While you didn't leave a written review, your high rating speaks volumes about your stay at SureStay Plus By Best Western Mcguire Afb Jackson. It's wonderful to know that we were able to provide an experience that met your expectations. We hope to welcome you back in the future, and we promise to deliver the same high-quality experience, if not better. Warm Regards,Guest Relation ManagerSureStay Plus By Best Western Mcguire Afb Jackson
4 out of 5
by A verified traveler

Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by GM, Hotel Management
Dear Chris,Thank you for taking the time to rate your stay at SureStay Plus By Best Western Mcguire Afb Jackson. We appreciate your 4-star rating and are pleased to see that you had a positive experience with us. While we are glad you enjoyed your stay, we always strive to deliver a flawless experience for our guests. If you have any feedback or suggestions that could help us make your next stay a perfect 5-star experience, please don't hesitate to share. We value your input and look forward to welcoming you back soon!Warm Regards,Guest Relation ManagerSureStay Plus By Best Western Mcguire Afb Jackson
5 out of 5
by A verified traveler from Bloomfield

Posted 12 Nov 2024
Convenient and clean
Comment from Hotel Management
13 Nov 2024 by GM, Hotel Management
Dear William,Thank you for taking the time to share your positive experience with us at SureStay Plus By Best Western Mcguire Afb Jackson. We are delighted to read that you found our location to be convenient and our premises to be clean. We appreciate your five-star rating and look forward to the opportunity of welcoming you back in the future. Your satisfaction is our top priority and we will continue to work hard to maintain our high standards. Warm Regards,Guest Relation ManagerSureStay Plus By Best Western Mcguire Afb Jackson
4 out of 5
by A verified traveler

Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by GM, Hotel Management
Dear Raylin,Thank you for taking the time to rate your stay at SureStay Plus By Best Western Mcguire Afb Jackson. We appreciate your 4-star rating and we're glad to know you enjoyed your stay with us. Your feedback is important in our continuous quest to provide superior guest experiences.We would love to hear more about your stay to understand how we can make your next visit a 5-star experience. Your insights will be invaluable in helping us to improve and meet our guests' expectations. Thank you once again for choosing us, and we look forward to welcoming you back in the near future.Warm Regards,Guest Relation ManagerSureStay Plus By Best Western Mcguire Afb Jackson
1 out of 5
by A verified traveler

Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by GM, Hotel Management
Dear Miranda,Thank you for taking the time to rate your stay at SureStay Plus By Best Western Mcguire Afb Jackson. We are truly sorry to see that you were not completely satisfied with your experience. We deeply value your feedback, as it helps us understand where we can make improvements to enhance our guests' experiences. We would greatly appreciate if you could provide us with more specific details about your stay. This will allow us to directly address any issues and ensure they do not reoccur in the future. Our team is committed to providing top-notch service and accommodations, and we sincerely hope you will give us another opportunity to exceed your expectations.Warm Regards,General ManagerSureStay Plus By Best Western Mcguire Afb Jackson
4 out of 5
by A verified traveler

Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by GM, Hotel Management
Dear Jeannette M., Thank you for taking the time to rate your stay at SureStay Plus By Best Western Mcguire Afb Jackson. We're glad to see that you've given us a 4-star rating, which indicates you had a satisfactory experience with us. We're always striving for perfection and we hope to have the opportunity to turn that 4-star into a 5-star on your next visit.We would also like to take this opportunity to invite you to share any specific comments or suggestions you may have from your stay. Your feedback is invaluable in helping us improve and ensure all our guests have a fantastic experience. We look forward to welcoming you back to our hotel and hope to exceed your expectations on your next visit.Warm Regards,General ManagerSureStay Plus By Best Western Mcguire Afb Jackson