Ratings based on 219 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 19 Nov 2024
Friendly greeting and there is covered parking. Very noisy in windy conditions and emergency preparations were woeful when power was cut.
5 out of 5
by A verified traveler

Posted 6 Nov 2024
This is was a great experience. The owner/manager provided excellent service. Great suggestions for dinner and for the underground mine museum. The kitchen was very well stocked and very clean. There is a barbecue which would have been great to use but we chose to go out to Big Winch 360 on their recommendation. It was excellent.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Oct 2024
5 out of 5
by A verified traveler

Posted 10 Oct 2024
Great atmosphere and friendly helpfull staff. Close to shops, dinning and tourism attractions.
4 out of 5
by A verified traveler

Posted 3 Oct 2024
Good place
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2024
5 out of 5
by A verified traveler

Posted 9 Aug 2024
The Underground Motel is a unique place to stay as you are underground. I was picked up and dropped off at the airport. The rooms are cleaning and the couple who run it are very friendly and helpful.
4 out of 5
by A verified traveler

Posted 28 Jun 2024 on Wotif
We arrived late and everything was laid out for us in terms of instructions. Small room that had a shared communal kitchen was little sad but still worked for us. More asking people to be considerate of their fellow guests didn’t make any difference and the bedroom backed on to carport which was also quite loud. Enjoyed the underground experience which is what we were after, great views and awesome concept
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Great service and great property. Highly recommended!
5 out of 5
by A verified traveler

Posted 9 Jun 2024 on Wotif
Warm and welcoming. Clean and comfortable. Very pleasant, with great views of the sunset.