Ratings based on 270 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
My stay was excellent.. no complaints
Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
Dear Paradise, We are truly thankful for your review and delighted to know you enjoyed your experience with us. At Courtyard Atlanta Conyers, creating revitalizing moments with intentional service is our passion. It was a pleasure hosting your visit, and we look forward to seeing you again soon. Thank you, Trena Harvey, General Manager
by A verified traveler
Posted 9 Nov 2024
Average. At this property, if booked through Expedia or another third party they won’t allow usage of Hilton number; so much for customer loyalty. What a shortsighted policy.
Comment from Hotel Management
10 Nov 2024 by General Manager, Hotel Management
Dear Anne, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us. Thank you, Trena Harvey, General Manager
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Trena, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 28 Oct 2024
Very clean rooms, great staff and a overall great looking property close to everything you need!
Comment from Hotel Management
29 Oct 2024 by General Manager, Hotel Management
Dear Dominique, We are delighted you chose to stay with us at Courtyard Atlanta Conyers. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon. Thank you, Trena Harvey, General Manager
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
20 Oct 2024 by General Manager, Hotel Management
Dear Terrance, We are happy you chose Courtyard Atlanta Conyers for your recent visit to the city. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area. Thank you, Trena Harvey, General Manager
by A verified traveler from Carnesville
Posted 9 Oct 2024
Manager was rude and didn’t return my call when asked upon checkout.
Comment from Hotel Management
11 Oct 2024 by Trena Harvey General Manager, Hotel Management
Dear Laura, While we greatly appreciate you choosing us for your visit to the area, we are disappointed to learn that you did not receive the hospitality you deserve and that we strive to provide every guest. We will certainly look into this further, as our entire team is dedicated to upholding the highest standards of professionalism and attentiveness. We will share your message appropriately as we are committed to enhancing our services on all levels.Thank you,Trena HarveyGeneral Manager
by A verified traveler
Posted 6 Oct 2024
The property was clean as advertised. The staff was friendly. My room was very clean. I’ll definitely be back for a visit again.
Comment from Hotel Management
7 Oct 2024 by General Manager, Hotel Management
Dear Brandon, We are glad you liked our well-maintained hotel and accommodations. We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again at Courtyard Atlanta Conyers.Thank you,Trena HarveyGeneral Manager
by A verified traveler
Posted 3 Oct 2024
Staff is great
Comment from Hotel Management
4 Oct 2024 by General Manager, Hotel Management
Dear Terrance, We are flattered by your generous review of Courtyard Atlanta Conyers. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to the area. Thank you,Trena Harvey,General Manager
by A verified traveler
Posted 7 Sep 2024
The location was great and easy
Comment from Hotel Management
7 Sep 2024 by General Manager, Hotel Management
Dear Gail, Thank you for sharing your feedback regarding your recent stay at Courtyard Atlanta Conyers. We are pleased to know that you enjoyed our convenient location. We look forward to welcoming you back in the future. Thank you,Trena HarveyGeneral Manager
by A verified traveler
Posted 1 Sep 2024
No microwave
Comment from Hotel Management
2 Sep 2024 by General Manager, Hotel Management
Dear Diane, We never want to disappoint our guests; therefore, we are sorry you were unhappy with your room amenities. Please know we welcome you to reach out to our front desk at any time for items you need to make your stay more comfortable; we are always here to help. We hope you will stay with us again soon. Thank you, Trena Harvey, General Manager
