Ratings based on 457 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Apr 2022
beds were ok room was clean kids at pool noisy pool is in side hotel chlorine smell i give it a 5 out of 10
Comment from Hotel Management
1 Apr 2022 by Manager, Hotel Management
Hello Mike,
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our room and your comments about our pool. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.
by A verified traveler
Posted 25 Mar 2022 on Orbitz
The shower had only warm water, the TV didnt work, and the bed had sheet and light bedspread but no blanket. When I turned on the heater it made the room stink. I should have just slept in my truck on the side of the road. Never again Howard Johnson
Comment from Hotel Management
29 Mar 2022 by Manager, Hotel Management
Hello Mike,Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
by A verified traveler
Posted 24 Mar 2022
I didn't like the room on the outside of the building. It was noisy. I did like the service.
Comment from Hotel Management
24 Mar 2022 by Manager, Hotel Management
Hello Nancy J,
It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our service and your comments about our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
by A verified traveler
Posted 21 Mar 2022 on Hotels
Old hotel. Ok beds. Good Mexican restaurant attached.
Comment from Hotel Management
21 Mar 2022 by Manager, Hotel Management
Hello Rodney,
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
by A verified traveler
Posted 6 Mar 2022
Rundown rooms. Cracks in the ceiling and walls. Pool area and all common areas were nice. Rooms were not great. But good for the price.
Comment from Hotel Management
8 Mar 2022 by Manager, Hotel Management
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
by A verified traveler
Posted 25 Feb 2022 on Hotels
Comment from Hotel Management
25 Feb 2022 by Manager, Hotel Management
It was our privilege to earn your business and we hope to host you again on your next trip.,
by A verified traveler
Posted 21 Feb 2022 on Hotels
Pool and hot tub closed
Comment from Hotel Management
23 Feb 2022 by Manager, Hotel Management
We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.
by A verified traveler
Posted 21 Feb 2022 on Hotels
Comment from Hotel Management
23 Feb 2022 by Manager, Hotel Management
It was our privilege to earn your business and we hope to host you again on your next trip.,
by A verified traveler
Just No
Posted 18 Feb 2022 on HotelsRude staff, dirty rooms, AC filters wete black and gooey.
Comment from Hotel Management
18 Feb 2022 by GM, Hotel Management
Sorry for inconvenience you may have occurred. We are taking every step to correct situation may be.
by A verified traveler
Posted 25 Nov 2021 on Hotels
Comment from Hotel Management
26 Nov 2021 by Manager, Hotel Management
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,
