Ratings based on 172 Verified Reviews
2.9 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
It was ok
Comment from Hotel Management
13 Dec 2024 by Manager, Hotel Management
Hello Rick,We appreciate your feedback and regret to hear that your stay was only okay. Your comments will be shared with our team for future improvements. Thank you for choosing to stay with us.
by A verified traveler
Posted 2 Dec 2024
The hotel wouldn’t let us in the lobby we had to communicate outside in the cold through a glass window.
Comment from Hotel Management
4 Dec 2024 by Manager, Hotel Management
Hello Jasmin, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable and will be shared with the team to ensure a better experience for future guests. Thank you for bringing this to our attention.
by A verified traveler
Posted 24 Nov 2024
This is one of the worse hotels ever! There was no microwave,coffee pot, couch, table, phone, soap or shampoo. There was holes in the bed from cigarette burns, holes in the walls patched very poorly, holes in the curtains. The lamp shades looked like they was old and one of them had the cord taped together. Everything was stained and dinge like no bleach was use. The mattress looked and felt like it was from the 70's. The outside steps and hand rails was uneven and broke. Everything had to be done through the window on the side of the building, no one was allow in the door to the front counter. No breakfast or anything. Everything could be heard through the walls in bathroom, and no water pressure in the shower. A garden hose has more! These rooms are nothing like the pics. DO NOT STAY HERE. This place needs to be shut down before someone gets hurt or sick or it burns down.
Comment from Hotel Management
27 Nov 2024 by Manager, Hotel Management
Hello Christina, We appreciate your feedback and apologize for any inconveniences you may have experienced during your stay. For any concerns or issues with your room, we recommend reaching out to our management directly. Our team is committed to continuously improving our services for all our guests. Thank you for bringing this to our attention.
by A verified traveler
Posted 24 Nov 2024
I didn't like it that the room that I was staying at had roaches and the pillows were way to flat.
Comment from Hotel Management
25 Nov 2024 by Manager, Hotel Management
Hello Maria, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello LaCasha,We're thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back soon.
by A verified traveler from Conroe
Posted 21 Nov 2024
None
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Roger,Thank you for taking the time to share your feedback with us. We value all comments from our guests and will certainly take your remarks into consideration for future improvements. We encourage you to reach out to our management team directly to discuss your experience in more detail. Your input helps us enhance the overall guest experience at our hotel.
by A verified traveler
Posted 14 Nov 2024
Good price for one night, just a place to sleep. Older hotel, but still good enough.
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Julius,We are glad to hear you found our hotel to be a good value for your stay. We appreciate your feedback and are happy you were comfortable during your time with us. If you have any further comments or concerns, please do not hesitate to reach out to us directly.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Kelia,We are delighted to hear that you enjoyed your stay with us! If you have any more feedback to share, please feel free to reach out to us directly. We look forward to welcoming you back in the future.
by A verified traveler
Posted 6 Nov 2024
Roaches in the room needs some up grading
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Jackie, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
by A verified traveler
Posted 1 Nov 2024
Stayed overnight after drinking at a wedding an hour away from home. Super affordable. Clean. I didn’t see any bugs or anything and the bed was comfy. Quick check in and check out. Gas station next door, takes like 2 min to walk to. Had gotten 2 flat tires on the way there and had to wait hours for a tow truck but I felt completely safe.
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Tiffany,We are glad to hear that you found our hotel affordable, clean, and comfortable during your stay. It's great to know that you had a quick check-in and check-out experience and that you felt safe despite the unexpected situation with your tires. Our convenient location next to a gas station definitely comes in handy! Your feedback is appreciated, thank you for choosing our hotel.
