Ratings based on 608 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
Staff cold & apathetic. Breakfast advertised, not fulfilled. I frequent Comfort Inn: far better value!
Comment from Hotel Management
28 Dec 2024 by GM, Hotel Management
Thank you for your feedback. We apologize for any inconvenience
by A verified traveler from Austin
Posted 14 Dec 2024
Comment from Hotel Management
17 Dec 2024 by GM, Hotel Management
Thank you for your feedback. We are glad that you enjoyed your stay with us. We hope to see you again
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
17 Dec 2024 by GM, Hotel Management
Thank you for your feedback. We apologize for any inconvenience
by A verified traveler
Posted 12 Dec 2024
Safe Place
Comment from Hotel Management
14 Dec 2024 by GM, Hotel Management
Thank you for your feedback. We are glad that you enjoyed your stay with us. We hope to see you again
by A verified traveler
Posted 9 Dec 2024
Dead roaches on the walls in my room104 mold smelling and the noise was horrible
Comment from Hotel Management
12 Dec 2024 by GM, Hotel Management
Thank you for your feedback. We apologize for any inconvenience
by A verified traveler
Posted 1 Nov 2024
Although I wasn't to happy about the breakfast option it was a nice hotel and the manager was extremely helpful.
Comment from Hotel Management
11 Nov 2024 by GM, Hotel Management
Thank you for your feedback. We apologize for any inconvenience
by A verified traveler
Posted 28 Oct 2024
The overall conditions were good, but hotel is older and not meticulously mainteined. We only slept there so ok for this short trip.
Comment from Hotel Management
28 Oct 2024 by GM, Hotel Management
Thank you for your feedback. We apologize for any inconvenience
by A verified traveler
Posted 27 Oct 2024
1st room smelled like animal urine with stains all over carpet & “NO SIGNAL” on TV. Moved to another room. Extremely musty smell, no coffee machine, hair on bathroom floor, damp carpet in front of bathroom door. By morning bathroom floor was wet - so must have leak that had not been addressed. Asked for coffee pot and female attendant looked up from her phone (watching movie?) and looked puzzled & said they don’t have extra coffe pots. I asked if she could just get the one out of the room we just left 5 minutes ago and she said it had already been rented . I could go on but I will just say stay away and save yourself from an avoidable disappointment.
Comment from Hotel Management
28 Oct 2024 by GM, Hotel Management
Thank you for your feedback. We apologize for any inconvenience
by A verified traveler
Cockroaches Plus
Posted 17 Oct 2024 on HotelsWoke. Up to cockroaches. This room was disgusting and should be yanked off hotels.com. Mentioned cockroaches to front desk got a shrug of shoulders…glad my family was not with me
..busted up lamp shades, goo on desk…worse hotel in 40 years of tracel
Comment from Hotel Management
18 Oct 2024 by GM , Hotel Management
Thank you for your feedback. We apologize for any inconvenience
by A verified traveler
Posted 15 Sep 2024 on Hotels
Had to ask for towels both nights. And the 2nd night they didn't have any towels and gave us hand towels to use. The shower curtain rod hung down so low that we had to hook the shower curtain on the screw to keep it shut on both ends. The air in the room was very damp.
Comment from Hotel Management
27 Sep 2024 by GM, Hotel Management
Thank you for your feedback. We apologize for any inconvenience
