Ratings based on 860 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
The staff was very friendly and helpful. The room was very clean. The breakfast was very good and even if you showed up within 30 minutes of closing time they would bring out food so there was enough.
by A verified traveler
Posted 8 Sep 2024
Pleasant workers
by A verified traveler
Posted 26 Aug 2024
People partying all night didn’t get rest . People smoking pot outside door of hotel. Sounded like people messing with door handle of room . My son left early and drove a 5 hour drive back home didn’t stay overnight .
by A verified traveler
Posted 20 Aug 2024
Seems like ownership is skimping on maintaining the place. One of the two elevators wasn't working. Handicap shower stall had a foul odor that they tried to hide with bleach. When the bleach washed away the odor came back. Won't be returning.
Comment from Hotel Management
21 Aug 2024 by Ravi, Hotel Management
I am sorry for the issues you experienced during your stay. One of the elevators was down for about 8 hours in total over the last few months, Any time that happens we immediately call OTIS to fix it, I am sorry that service interruption happened during your visit. We hope you will give us a chance in the future.
by A verified traveler
Posted 14 Aug 2024
The hotel lobby smelled strongly of urine and was unclean. Quickly determined that I needed to stay elsewhere and booked at another hotel nearby.
Comment from Hotel Management
21 Aug 2024 by Ravi, Hotel Management
I am deeply saddened about your experience. I have forwarded your message to all of the staff to make sure something like this does not happen again, We pride ourselves on being a clean and relatively affordable place to stay. We hope you will give us an opportunity in the future to serve you.
by A verified traveler
Posted 11 Aug 2024
Worn out electrical outlets. 110v power strips running behind entertainment center with everything plugged up to it including the refrigerator which is a no no. Shower head leaking water and not secured. Basically a pvc pipe coming out of the wall without anchors of any kind. Totally worn out everything in these rooms
Comment from Hotel Management
21 Aug 2024 by Ravi, Hotel Management
Sorry for the issues you experienced during your stay. We are forwarding your remarks to our maintenance department to resolve any issues you experienced to better serve you in the future. Please come back to see us.
by A verified traveler
Posted 7 Aug 2024
i thing for the price was very good.
Comment from Hotel Management
21 Aug 2024 by Ravi, Hotel Management
Thank you for your review. Please come back to stay with us on your next visit.
by A verified traveler from North Scituate
Posted 3 Aug 2024
Staff was very friendly. Check-in was quick & easy. Bed was very comfortable with lots of pillows. Good location with several nearby restaurants.
Comment from Hotel Management
5 Aug 2024 by Ravi, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Conover-Hickory. Your feedback about your experience is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely
by A verified traveler
Posted 3 Aug 2024
No worries
Comment from Hotel Management
5 Aug 2024 by Ravi, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Conover-Hickory. Your feedback about your experience is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely
by A verified traveler
Posted 27 Jul 2024
Comment from Hotel Management
21 Aug 2024 by Ravi, Hotel Management
Thank you for your review. Please come back to stay with us on your next visit.
