Ratings based on 97 Verified Reviews
3.2 Room cleanliness
3.7 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2023
by A verified traveler
Posted 24 Apr 2023
They didn't even let me get the room because they didn't have internet and cable so i simply didn't stay on the hotel
by A verified traveler
Posted 6 Mar 2023
I liked a room was available. Staff however treated me as an inconvenience! 1st room reaked of smoke. I am handicapped and she expected me to walk, with suitcase, etc., to the front desk for new room key. Waited in lobby good 15 minutes as she said she didnt have her phone. She stormed down the stairs which is dangerous for her and others. I felt extremely unwelcomed and for a hotel that phad not more than 4-5 rooms occupied, there may be a definite reason.
by A verified traveler from Orting
Posted 26 Nov 2022
Old and run down, overwhelming smell of cigarette smoke in the lobby when you check in. Needs to be closed down. Guy checking you in is nice, beds were surprisingly comfortable.
Comment from Hotel Management
2 Dec 2022 by Manager, Hotel Management
Dear Valued Customer,Thank you for taking the time to share the feedback regarding your recent stay at our property.I have shared your feedback with Front desk team & Property manager.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to our property.Kind regards,Manager
by A verified traveler
Posted 23 Oct 2022
Staff were super friendly, and the room was very clean and spacious. Shower was huge!
Comment from Hotel Management
28 Oct 2022 by Manager, Hotel Management
Dear Sarah,Thank you for taking the time to share the feedback regarding your recent stay at our property.I have shared your feedback with Front desk team & Property manager.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Stevens Point.Kind regards,Manager
by A verified traveler
Posted 18 Sep 2022
Easy check in
Comment from Hotel Management
10 Oct 2022 by Manager, Hotel Management
Dear Xiao,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Manager
by A verified traveler
Posted 6 Sep 2022
by A verified traveler
No curb appeal but functional place.
Posted 21 Aug 2022 on HotelsDated place. Clean and functional.
Comment from Hotel Management
22 Aug 2022 by Manager, Hotel Management
Dear Valued Customer,Thank you for taking the time to share the feedback regarding your recent stay at our property.I have shared your feedback with Front desk team & Property manager to ensure we handle these types of situations differently in the future.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Stevens Point.Kind regards,Manager
by A verified traveler
Posted 22 Jul 2022
The property is old but a huge room .
Comment from Hotel Management
26 Jul 2022 by VG, Hotel Management
Dear Valued Customer,
Thank you for taking the time to share the feedback regarding your recent stay at our property.
We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Stevens Point.
Kind regards
by A verified traveler
Posted 11 Jul 2022
Keep driving, find another place.
Comment from Hotel Management
26 Jul 2022 by VG, Hotel Management
Dear Valued Customer,
Thank you for taking the time to share the feedback regarding your recent stay at our property.
Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with Front desk team & Property manager to ensure we handle these types of situations differently in the future.
Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Stevens Point.
Kind regards,
