Ratings based on 445 Verified Reviews
5.0 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Aug 2024
Comment from Hotel Management
19 Aug 2024 by Ashford Castle , Hotel Management
Thank you for taking the time to review your recent stay at Ashford Castle and I do hope we can welcome you back on another occasion.
by A verified traveler
Posted 14 Aug 2024
EXCELLENT
Comment from Hotel Management
15 Aug 2024 by Jennie - Reservations., Hotel Management
Many thanks for your lovely review, we greatly appreciate it. We truly hope to have the opportunity to welcome you to The Castle in the future. Best Wishes, Jennie - Reservations.
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
5 Aug 2024 by Anne, Hotel Management
We are delighted that you enjoyed your recent stay with us at the Castle.We hope you will visit us in the near future and look forward to welcoming you back to Ashford Castle Hotel!
by A verified traveler from Roanoke
Posted 30 Jul 2024
Comment from Hotel Management
1 Aug 2024 by Jennie, Reservations , Hotel Management
Thank you so much for your brilliant review.We hope to welcome you back to The Castle once again in the future. Best Wishes, Jennie
by A verified traveler
Posted 29 Jul 2024
Amazing staff, beautiful surroundings. something for everyone.
Comment from Hotel Management
30 Jul 2024 by Jennie, Reservations , Hotel Management
Thank you so much for your kind feedback. We truly hope to have the opportunity to welcome you back to The Castle in the future. Have a beautiful day ahead.
by A verified traveler
Posted 27 Jul 2024
Very quiet, beautiful, outstanding service, and attention to detail. Absolutely stunning.
Comment from Hotel Management
28 Jul 2024 by Anne, Hotel Management
Dear Shauna, We are delighted that you enjoyed your recent stay with us at the Castle.We hope you will visit us in the near future and look forward to welcoming you back to Ashford Castle Hotel!kind regardsAnne
by A verified traveler
Posted 24 Jul 2024
Beautiful! Everyone should experience this at least once.
Comment from Hotel Management
28 Jul 2024 by Anne , Hotel Management
Thank you for your kind words. We hope you will visit us in the near future and look forward to welcoming you back to Ashford Castle Hotel!Kind regards Anne
by A verified traveler
Posted 10 Jul 2024
Beautiful property, 5 star service , unfortunately food did not meet expectations for such a grand property. Staff was professional & courteous, loved the level of service. I would highly recommend a better dining experience.
Comment from Hotel Management
16 Jul 2024 by Jennie -- Reservations at Ashford Castle , Hotel Management
Dear Jacqueline, Many thanks for your review and feedback, we greatly appreciate this, as it allows us to share the feedback with our teams and to see what we may be able to improve on. I am truly very sorry that our food did not meet your expectations. We hope to welcome you back to The Castle again in the future and we can change your mind on our dining. Please do let me know if I may assist you further. Jennie -- Reservations at Ashford Castle
by A verified traveler
Stay of a lifetime. Worth every penny
Posted 19 May 2024 on HotelsExactly what a five star castle stay should be— the staff bent over backwards to be helpful. Do the falcon walk.
Comment from Hotel Management
20 May 2024 by Jennie -- Reservations., Hotel Management
Thank you so much for your kind words. We hope to have the opportunity to welcome you back to The Castle again in the future.Jennie -- Reservations.
by A verified traveler
Posted 18 May 2024
Nice!!
Comment from Hotel Management
20 May 2024 by Jennie -- Reservations. , Hotel Management
Thank you so much for your kind words. We truly hope to have the opportunity to welcome you back to The Castle again in the future. Jennie -- Reservations.
