Ratings based on 468 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Michele Gibeault, General Manager, Hotel Management
Lisa,Thank you for reviewing your stay with us. Please come back and stay with us again very soon.
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Michele Gibeault, General Manager, Hotel Management
Robert,Thank you for reviewing your stay with the hotel. Please come back and stay with us again very soon.
by A verified traveler
Posted 29 Nov 2024
Great property, great amenities and great staff. The only reason amenities only got four stars is because the restaurant closes way too early and we received a voucher for it that we couldn't use because it was closed the next day. But it's a great location and has everything you'd want and need in it. The breakfast is great
Comment from Hotel Management
29 Nov 2024 by Michele Gibeault, General Manager, Hotel Management
Thomas,Thank you for reviewing your stay with us. We are happy to here you enjoyed everything with the exception of the restaurant hours. We will make sure the restaurant gets a copy of your survey. Please come back very soon.
by A verified traveler from hialeah
Posted 27 Nov 2024
Great experience and service
Comment from Hotel Management
29 Nov 2024 by Michele Gibeault, General Manager, Hotel Management
Orestes,Thank you for reviewing your stay with us. We look forward to you coming back and staying with us again very soon.
by A verified traveler
Posted 25 Nov 2024
Clean, spacious rooms, the friendliest staff imaginable, conveniently located to shooing and dining and concert venue.
Comment from Hotel Management
25 Nov 2024 by Michele Gibeault, General Manager, Hotel Management
Suzanne,Good afternoon, we are happy to hear you enjoyed your stay with us. Please come back very soon and stay with us again.
by A verified traveler
Posted 17 Nov 2024
I liked the spacious room.
The parking garage is confusing and ridiculously hard to navigate a parking space.
The continental breakfast was not up to par.
For paying the cost of a room, the “free continental breakfast “ wasn’t spectacular.
Comment from Hotel Management
18 Nov 2024 by Michele Gibeault, General Manager, Hotel Management
Julie,Thank you for reviewing your stay with us and I am sorry to hear that you had difficulty with the parking. It can sometimes be a challenge especially on weekends when the parking garage is busy. With regards to the breakfast we are looking at making some changes to it.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Michele Gibeault, General Manager, Hotel Management
Marlin,Thank you for reviewing your stay with us. We look forward to you staying with us again very soon.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Michele Gibeault, General Manager, Hotel Management
Margaret,Thank you for reviewing your stay with us. We are happy to hear you enjoyed yourself. Hopefully we will see you back here very soon.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Melquisedec Alicea, Hotel Management
Adam, Thank you for reviewing your stay with us. We value all of our guest feedback. Please come back and stay with us again very soon.
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Michele Gibeault, General Manager, Hotel Management
Glenda,Thank you for reviewing your stay with us. We value all of our guest feedback. Please come back and stay with us again very soon.
