Ratings based on 825 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
I usually do not give reviews but this one needs to be read. This place is filthy. And the price they charged is outrageous for the quality of the hotel. Toilet clogged. AC moldy causing me severe asthma. The shower head was dirty with soap scum. The bed sheet had a dried booger on it. I cannot believe what I experienced. I booked a two night stay and checked out early the next morning because I was not going to go through another sleepless night coughing the night away. Stay away from this hotel.
by A verified traveler
Posted 19 Oct 2024
by A verified traveler
Posted 17 Oct 2024
by A verified traveler
Posted 14 Oct 2024
There was dried blood on the stand where the tv was, the toilet kept running loudly all night and then it was clogged. And the shower kept dripping
by A verified traveler
Posted 14 Oct 2024
I was in town for a medical emergency with my daughter. While making my reservation I inadvertently booked for Sunday Oct 13th versus Saturday October 12th. Expedia spoke to the agent on duty who stated that there was nothing that she could but the manager would be in on Monday.
Given the circumstances I am requesting a voucher for a free night by Hampton as the room was not used and these were stressful circumstances.
by A verified traveler
Posted 13 Oct 2024
The room was nice but the white comforter was dirty, there was a pink spot and other dirt on it. I unfolded a towel and a dead bug was folded in the towel. I took a picture of it. And there was hair on the bathroom floor.
by A verified traveler
Posted 13 Oct 2024
My room sooo very dirty had to clean my.own room at 11:00pm when i got there with my 2 kids...Will NEVER stay there again
by A verified traveler
Posted 22 Sep 2024
Beds comfy
by A verified traveler
Posted 8 Sep 2024
Great
by A verified traveler
Posted 7 Sep 2024
Prior to selecting this hotel, I looked for comparable places that met our needs and read the reviews. Honestly, based on the reviews, I expected much better. I felt that the staff that I interacted with were caring and polite. However, the cleanliness and maintenance needed a bit of attention. There were a lot of customers staying at this hotel, no special event. I heard a couple of similar concerns to ours. With the amount of customers, I would think management/ owners could invest in some updates and upgrades that will make a much more pleasant experience for all, especially at that price point.
