Ratings based on 813 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Beds comfy
by A verified traveler
Posted 8 Sep 2024
Great
by A verified traveler
Posted 7 Sep 2024
Prior to selecting this hotel, I looked for comparable places that met our needs and read the reviews. Honestly, based on the reviews, I expected much better. I felt that the staff that I interacted with were caring and polite. However, the cleanliness and maintenance needed a bit of attention. There were a lot of customers staying at this hotel, no special event. I heard a couple of similar concerns to ours. With the amount of customers, I would think management/ owners could invest in some updates and upgrades that will make a much more pleasant experience for all, especially at that price point.
by A verified traveler
Posted 29 Aug 2024
There was a moldy smell that I didn’t enjoy
by A verified traveler
Posted 18 Aug 2024
Didn’t meet my expectation for a Hampton. I stay at Hamptons because I generally find consistent quality for cleanliness, breakfast, facility and staff. This Hampton was not clean; needed remodeling, staff used profanity in first floor Housekeeping room, typically Hamptons have golden raisins and sliced almonds for oatmeal which they didn’t. Ceiling tiles missing at entrance, trash in planters, light in room was leaning, tile grout kind of gross and even the cookies were not good. Sorry, it’s just wasn’t as good as typical Hampton Inns.
by A verified traveler
Posted 7 Aug 2024
Close to dining options
Comment from Hotel Management
16 Aug 2024 by Customer Relations Manager, Hotel Management
Thank you for your Comments
by A verified traveler
Posted 5 Aug 2024
Not bad but house keepers were not on point.
Comment from Hotel Management
16 Aug 2024 by Customer Relations Manager, Hotel Management
Thank you for your Comments
by A verified traveler
Posted 22 Jul 2024
Breakfast was just so-so. The outside pool water was green...ugh. Staff was great, kind and made you feel welcomed.
Comment from Hotel Management
16 Aug 2024 by Customer Relations Manager, Hotel Management
Thank you for your Comments
by A verified traveler
Posted 2 Jul 2024 on Hotels
Comment from Hotel Management
16 Aug 2024 by Customer Relations Manager, Hotel Management
Thank you for your Comments
by A verified traveler
Posted 1 Jul 2024
We chose this hotel over 4 other ones because of the outdoor pool. When we checked in, we were told pool was closed because it hadn’t been inspected. We were not notified by anyone about this. The weather was 94 degrees and higher.
If I would of been notified, I would of stayed somewhere else.
