Ratings based on 86 Verified Reviews

4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 10 Aug 2024
The hotel is perfectly located in the center of town. We could walk easily anywhere we wanted. The staff was very friendly and helpful. If you don't speak Spanish, use your Google Translate app as most people here in Chile don't speak English. We had beautiful views of the city on the 9th floor. I would come back again
4 out of 5
by A verified traveler

Posted 23 Jun 2024 on Hotels
Comment from Hotel Management
11 Jul 2024 by Hotel, Hotel Management
Estimado Diego: Agradecemos su calificación. Estamos trabajando cada día para mejorar y entregar un servicio de calidad. Un cordial saludo.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2024 on Hotels
5 out of 5
by A verified traveler

Posted 7 Apr 2024
Deberían actualizar el sistema eléctrico
3 out of 5
by A verified traveler

Posted 17 Mar 2024
The hotel is old but is decent to stay, the price is to high for this facility
2 out of 5
by A verified traveler

Posted 11 Feb 2024
Old and not very clean
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Posted 18 Nov 2023
Location
4 out of 5
by A verified traveler

Comfortable enough. Slow Internet.

Posted 7 Mar 2018 on Hotels
This hotel is in a great location near a plaza and shopping. It was quiet and comfortable. The staff was courteous and accommodated my need for a late check-out. The Internet was only fast during off-peak times.
3 out of 5
by A verified traveler

Hotel OK but the city was a disappointment.

Posted 13 Feb 2017 on Hotels
We were unfortunate to arrive whilst the forest fires were about, and the city appeared deserted even though it was around 21:00 on a Saturday evening.