Ratings based on 10 Verified Reviews

4.3 out of 5
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Ota-ku

This traveler left a rating score only Posted 9 Jun 2024
2 out of 5
by A verified traveler

Stress

Posted 26 Mar 2024 on Hotels
Air conditioning stuck on 25degrees and full fan when we arrived . As we had had a very early start to travel we opened the doors to outside and with sea breeze was fine to have an hours sleep after unpacking . We reported the issue to reception . An hour later , after 4 people had been in and 3 video calls we had no air conditioning . As it was now 6pm we headed out for food and left them to it . Returned at 11pm to no air conditioning . After another farce and only after insisting I wanted a new room for the night so could sleep was I offered one . Wednesday evening it sounded like room next to mine was partying until 1am , so could not sleep . Tuesday only 2 people around pool but all loungers had used towels on . Wednesday no clean towels for pool . Very long wait for food in restaurant even though nearly empty and food arrived barely warm . Checked out Thursday morning and moved to a different hotel . Never in nearly 30 years of travel have I felt the need to move hotel . Could be good hotel if managed better . Young lady on reception was superb , a big thank you to her for her help and understanding .
5 out of 5
by A verified traveler

Wonderful Place to Stay

Posted 7 Mar 2024 on Hotels
It was amazing place quite right by the ocean. The staff were very kind and helpful. if you need to re-energize it is a wonderful place. Breakfast buffet for all taste. The room spacious and very clean with good sound proof.
3 out of 5
by A verified traveler

Amazing location/below average hotel

Posted 24 Feb 2024 on Hotels
Location is outstanding, very quiet, mountains and ocean views are spectacular, Sandy beach at low tide,beautiful snorkeling spot,hiking trails nearby.environment is top class. Regarding the hotel itself and the service provided, one of the lowest quality service/stay we ever experienced in Asia. Major hazards/faults in the room, food was bad.staff from management to receptionist aren’t hospitality trained. Made our con dao experience very awkward. Do not recommend this venue
5 out of 5
by A verified traveler

Posted 23 Apr 2023
I searched forever to find the right accommodations for our stay in Con Dao. I heavily recommend Orson. The staff - particularly John, were incredible helpful and kind. I read negative reviews about the water pooling in the bathroom (happened - not a big deal) and the fact that it is a distance from the town but that’s what makes it so lovely! Super quiet and gorgeous and it is only around a $10 CAD taxi to town and the drivers are all super kind and we were actually undercharged each time compared to the meter reading. There is a private beach that does have some garbage in it but that is a bigger issue for the whole island and the private beach wasn’t that bad comparatively. The breakfast buffet is wonderful, lots of tasty options! I also booked a snorkelling tour through the hotel (Con Dao trip) and it was fantastic - sweetheart guides. We had a night next to a screaming baby (happens) and they upgraded us to a better room which we are super thankful for. I cannot recommend this place enough, amazing value for your money, feels luxurious and always felt very taken care of.
5 out of 5
by A verified traveler

Posted 17 Apr 2024
プライベートビーチが良かった。
5 out of 5
by A verified traveler

Erholung pur!

Posted 12 Mar 2024 on Hotels
Das Hotel ist etwas in die Jahre gekommen, der Service unaufmerksam und langsam, das Personal an der Bar und und im Restaurant nur vietnamesisch spricht. Die Zimmer sind groß und sauber, das Hotel schön gelegen und mit privatem Strand. Um das Hotel herum gibt es leider nicht viel, man muss mit dem Taxi oder Moped bis in die Stadt fahren, was aber kein Problem ist, da es kaum Verkehr auf der Insel gibt. Die Insel ist wunderschön und sauber mit tollen Stränden. Tourismus ist bis jetzt kaum vorhanden.
5 out of 5
by A verified traveler

Posted 5 Sep 2023
Very good
Comment from Hotel Management
16 Oct 2023 by Felix Nguyen, Hotel Management
Thank you very much and see you next time .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 May 2023
5 out of 5
by A verified traveler

Posted 25 Feb 2023
Service et vue splendide