Ratings based on 383 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Very Central..Warm spot.
Comment from Hotel Management
22 Nov 2024 by PHM - Staff, Hotel Management
Dear Guest,thank You for the excellent review posted. We are happy you enjoy your stay and will be glad to host You again in our facility.Best Regards
by A verified traveler
Posted 9 Nov 2024
Close proximity to transportation. Best to use bus to the train station. 15-20 minute walk to ferry, funiculare and dining.
Comment from Hotel Management
22 Nov 2024 by PHM - Staff, Hotel Management
Dear Guest, thank you for your wonderful comment. We will be glad to host you again in the future.Best regards
by A verified traveler
Posted 1 Nov 2024
Nice hotel in a convenient location with friendly staff.
Comment from Hotel Management
22 Nov 2024 by PHM - Staff, Hotel Management
Dear Guest, we are glad you enjoyed your stay and left a positive comment. We will be happy to host you again in the future.Best regards
by A verified traveler
Posted 20 Oct 2024
Clean, comfortable room. Staff was very helpful and informative. Close enough to walk to shopping and restaurants, etc., but far enough away to offer some quiet and respite from Lake Como crowds.
Comment from Hotel Management
21 Oct 2024 by PHM - Staff, Hotel Management
Dear Guest,thank You for the excellent review posted. We will be happy to host You again.Best regards
by A verified traveler
Posted 16 Oct 2024
Great location near the train station and the water front. Staff was great and the room was clean.
Comment from Hotel Management
17 Oct 2024 by Lo Staff, Hotel Management
Dear Guest,thank You for the excellent review posted. We will be happy to host You again.Best Regards,PHM Staff
by A verified traveler from la vega
Posted 26 Sep 2024
Good for the price
Comment from Hotel Management
2 Oct 2024 by PHM - Sara, Hotel Management
Dear Guest,thank You for the review posted. We would love to host You again in another occasion.Best Regards,
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
15 Sep 2024 by PHM - Sara, Hotel Management
Dear Guest,we would like to thank You for the excellent review and high score You gave us. It means a lot for us to know You enjoyed our hotel experience that much. It would be a pleasure for us to host You again next time. Best Regards
by A verified traveler
Posted 13 Sep 2024
Great location, very walkable into Como centre and for Train station.
Good size room, clean and tidy.
Shame windows were covered in huge shutters which made being in the room a bit claustrophobic.
Comment from Hotel Management
15 Sep 2024 by PHM - Sara, Hotel Management
Dear Guest,we would like to thank You for the excellent review and high score You gave us. As for the shutters, they're mobile, so You could have moved them up or down based on Your preference! It would be a pleasure for us to host You again next time. Best Regards
by A verified traveler
Posted 6 Sep 2024
Excellent location. Nice room friendly
Staff
Comment from Hotel Management
15 Sep 2024 by PHM - Sara, Hotel Management
Dear Guest,we would like to thank You for the excellent review and high score You gave us. It means a lot for us to know You enjoyed our hotel experience that much. It would be a pleasure for us to host You again next time. Best Regards
by A verified traveler
Posted 2 Sep 2024
I stayed for a night, very good location - walkable to rail station and Como lake ferries. Since the property is on the main road, it is quite noisy. The property is clean but dated.
Comment from Hotel Management
2 Sep 2024 by PHM - Sara, Hotel Management
Dear Guest, Thank You for the kind review posted. It would be lovely to welcome You again in our structure!Best Regards.
