Ratings based on 233 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jun 2024
Staff was nice, but hotel is dated, rooms were dirty and dated. Checked out early and transferred to another hotel in town.
by A verified traveler
Posted 7 Jun 2024
Third floor was under construction. We were unlucky and got one floor 2, directly under construction. The room had a musky smell, probably due to the construction. Other than that, hotel was okay!
by A verified traveler
Posted 24 Mar 2024
The tread mill stopped working
The door jams
/lack to the rooms, at least 217, are in need of care
by A verified traveler
Posted 20 Nov 2023
Looks as if hotel being remodeled;
exercise equipment placed in lobby area,
room was middle of being remodeled and was bad workmanship. Example, handrail at toilet not attached to wall correctly.
by A verified traveler
Under major construction!!
Posted 23 Oct 2023 on HotelsWe originally booked this hotel for 2 nights but when we arrived around 4pm it was under major construction. So much so we couldnt access the elevator through the lobby. We were asked to go outside around the side of the building to get to the elevators. I'm not kidding, see the pictures of the outside entrance. We were given a chance to cancel our stay but we had been travelling all day and I wasnt sure we could get another room so I felt we really didnt have a choice for that day. I immediately searched for another room for the second night, thankfully I was able to find one at the Comfort Suites.
I have tried to get any type of reimbursement for the 1st night but the management said since we were offered to cancel at check in any type of reimbursement wouldn't be possible. This is absolutely ridiculous that we paid extra money for this hotel only to find it in this condition. Pool was closed due to the construction. Breakfast was standing room only due to construction. Construction workers everywhere making us feel uncomfortable about trying to get around their work area. Ice machine wasnt even working that day. And we can't even get anyone to consider any type of reimbursement is mind boggling. Dont take my word for it, look at the pictures.
We stayed at Comfort Suites the second night for half the price and twice the comfort. We see you now Hampton Inn!!
by A verified traveler
Poor
Posted 25 Sep 2023 on HotelsThe pillows were awful . The bathroom had hair on the shower walls along with some nasty stuff that looked like poop. The bottom of the tub was gritty. The ac sounded like it was gonna quit at any time and the refrigerator was not cold. There must not be any insulation bc we heard our neighbors talking and getting ready and every time their door closed it was really loud in our room!
by A verified traveler
Posted 22 Sep 2023
Meh. Under construction and not very clean.
by A verified traveler
Posted 17 Sep 2023 on Orbitz
priced too high for auality of the facility
by A verified traveler
Posted 4 Sep 2023
We stay at this location at least twice during football season. The location is convenient and the staff is always pleasant.
by A verified traveler
Quiet place with restaurants near by
Posted 13 Mar 2023 on HotelsWe had a quiet relaxing weekend away. The hotel needs to be updated but it was clean and had a decent breakfast. Our blackout shade was torn when we arrived but not too bad as to wake us too early.
