Ratings based on 997 Verified Reviews
3.2 Room cleanliness
3.7 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
The lock on the door barely worked, and you had to slam it in order to open or close it, there was no shampoo in my room on the first night, there is a blood stain on the sheet, several times I had to wait for the front desk staff because they were busy in the back, or completely unavailable, there was screaming on the floor (domestic disturbance?), my toilet didn’t flush properly unless you held it down for a while, and my friend in 226 had to use my shower because hers was completely broken.
by A verified traveler
Posted 23 Nov 2024
The property had roaches in room.was afraid to go to sleep and watch make sure nothing get in luggages.Im complain to general manager.I want my money back...
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Monica, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Monica, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Monica, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
24 Nov 2024 by Monica, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 20 Oct 2024
Did not stay room was dirty. Barry was shady. I need a refund of $94.
Comment from Hotel Management
24 Nov 2024 by Monica, Hotel Management
Thank you for your feedback. We will look into this matter.
by A verified traveler
Posted 16 Oct 2024
The property is not well lit in front of the entrance so coming in after my shift that night did not feel welcoming. The front desk staff was nice and check in went fine. Once I stepped onto my floor it reeked of stale cigarettes. Once I got to my room the door wasn’t easy to open I had to push with my shoulder just to get inside. The floor looked as though it had not been vacuumed with trash still on the floor including a cat treat bag. The remote was disgusting to touch it had gunk in it like it had never been wiped down ever. The shower had no shower curtain which I’ve never came across in any hotel anywhere if there was no door. Because it was so late I did stay the night but I could absolutely not finish this stay. This was the absolute worst hotel experience I have ever had. I wish I could give zero stars.
Comment from Hotel Management
24 Nov 2024 by Monica, Hotel Management
We sincerely apologize for the inconvenience. Thank you for your feedback.
by A verified traveler
DO NOT BOOK WITH THIS HOTEL !
Posted 15 Oct 2024 on HotelsThe room was very musty. The TV didn't work. No phone in the rooms. The sheets were very dirty with blood stains.(see photos).Had to go downstairs for room service. Went downstairs to inquiry about the TV not working and the filthy bedding. Response was oh im sorry we have no maintenance ppl. So i asked for another room. Response was we have no more rooms available. Staff and residents were in the lobby smoking. I can go on and on about this hotel. When i booked online it said this was a LaQuinta , but when i got there is was a Travelodge. Horrible place to stay .
Comment from Hotel Management
24 Nov 2024 by Monica, Hotel Management
Oh my! I sincerely apologize for the issues you encountered during your stay.
by A verified traveler
Posted 4 Oct 2024
The worse stay at any La Quinta I've ever stayed at. Poor conditions, no breakfast, no door lock, bathtub dirty, and they also had people seated front door smoking. Staff had friends visiting which made it hard to ask for assistance. Will never stay there again.
Comment from Hotel Management
24 Nov 2024 by Monica, Hotel Management
Good morning. We sincerely apologize for the inconvenience.
