2/10 Terrible
Candice
Traveled with partner
Feb 16, 2025
Disliked: Property conditions & facilities
I booked a room for a staycation for my husband’s birthday. Upon arrival, we were informed by the check in staff that the room wasn’t available but they can book us for a double bed suite. We agreed but I wasn’t notified that it would a significant up charge. The “suite” was extremely out dated and used. We found multiple evidence in the room that confirmed it wasn’t recently cleaned. The tub was dirty and a used bar soap was in the shower. In the lounge area of the suite there was an open trail mix wrapper on the table. The tv glitched the entire night and we were unable to watch any media. Our staycation turned into a nightmare. I would never recommend the Westin to anyone and we will never come back. We stayed the night but as soon as we woke up (early morning) we checked out and went home to enjoy a nice shower and our bed.
Candice
Stayed 1 night in Feb 2025