Ratings based on 988 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Hotelmgmt, Hotel Management
Thank you for the five-star rating, Anne! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Hotelmgmt, Hotel Management
Diara, it was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!
by A verified traveler
Posted 31 Oct 2024
Stains on bed sheets, staff didn’t change the stained mattress protector after asked to. Car got broken into in the parking lot, windows smashed. Breakfast was not complimentary after paying an insane amount for the room. Everything was so expensive. Rough weekend.
Comment from Hotel Management
5 Nov 2024 by Hotelmgmt, Hotel Management
Jilliann, we regret your experience and will address your concerns with our staff. Your stay most certainly did not reflect our high standards that our guests typically enjoy. We know that if you gave us another chance, you would be fully impressed.
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Hotelmgmt, Hotel Management
Thank you for your five-star rating, Brandon! We hope to be your preferred property whenever your travels bring you to the area!
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Hotelmgmt, Hotel Management
Thank you, Sean, for your five-star rating! We hope to be your preferred property whenever your travels bring you to the area!
by A verified traveler
Posted 11 Oct 2024
Great place. Friendly staff. Location is wonderful
Comment from Hotel Management
15 Oct 2024 by HotelMgmt, Hotel Management
Stacie, thank you for your high recommendation of Marriott Columbus Northwest. We are glad you had a great stay and were pleased with our ideal location and friendly team. We hope to welcome you back the next time you are visiting the area!
by A verified traveler
Posted 6 Oct 2024
Every time we come we are greeted with kindness. Our room meets our expectations and the breakfast is great. We’ll keep coming back!
Comment from Hotel Management
7 Oct 2024 by HotelMgmt, Hotel Management
Brett, thank you for your positive feedback. We are delighted you had another excellent stay and were pleased with our comfortable accommodations, delicious breakfast, and friendly team. We look forward to your next stay!
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
1 Oct 2024 by Hotelmgmt, Hotel Management
Cecilia, we’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Hotelmgmt, Hotel Management
We appreciate your positive rating and hope to see you again soon for another great stay, Paige!
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Hotelmgmt, Hotel Management
Thank you, Ronda, for rating your stay. We’re sorry to hear that your experience did not quite live up to your expectations. We hope to have a chance to better impress on a future visit.
